Flag Payless Car Rental Customer Service Review

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Rented a car at the Tampa bay airport. Complete scam. Watched another person who was so angry he went back to the airport instead of rent a car. I should have form the same thing. We were here in Florida to take my handicapped father to Florida university for a Parkinson's therapy. My wife made the reservation through Southwest Airlines. Shame on them for being in business with a company like this. They charged us $350 on out debit card, and wouldn't let us use my dads credit card to charge the acct. they then hit us with two added driver fees of $65 cause I was the only driver. Also charged us $15 to use his card like I originally anted to do. The agreement says 10$ not 15$. Wouldn't even give me the receipt for the $350 return to our checking acct they debuted. What an incredibly rude and awful company. On a scale of 1 to 10 they are a minus 5.
Brian Hulsey


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