Flag Caremark Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Well to say that I am unhappy with CVS Caremark is an understatement. I have breast metastasis on my liver and have to get my chemo through them. I have been trying for a week to refrill a prescription. I called on a Tuesday - I was told package would be delivered on Friday..,Friday came no package. I called Friday and I was told there is a problem with script. (Try getting your doctor at 5:30 on Friday). Monday I call to check- will be delivered Tuesday. I called Tuesday of following week to verify and now I am told there is an issue. Please have doctor call. Doctor called 4 times and finally one week later allegedly package will arrive tomorrow. I'll believe it when I see it.

No one calls you back. Everyone blames the doctor or you the patient. They have poor customer service and it is a disgrace that people dealing with severe medical problems have to deal with this BS every month to refill a prescription.

I called insurance company and they are the only option- so they get you coming and going. You have no choice but to deal with their incompetence! I have never dealt with such a horrible company and I have been battling cancer for 5 yrs. Shame Shame Shame


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video