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I was grand-fathered into LA finess in chicago when ballys was bought out years ago. An employee by the name of Christian Lara sold me a membership renewal and offered guesst privilages added to my current membership with my renewal. He lied about adding the service and lied about the conversation he had with me to he manager Trish Williams. Trish williams talked to me about what happened, still she stated she could not do amything about her employee laying to sell me a menbership renewal. Laying to sell a service is wrong and iligal. My membership has been active since 1992 always payed in full and in good standing. The next person in the chain of comand is David Broome ill see how concerned he is about LA Fitness customers.


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