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I purchased furniture from the Shreveport store, had it delivered on Saturday, June 10, 5 days later I called the store and reported a manufacturing defect in my brand new couch. Someone andwers and each time I am told I will receive a call but no one does. I paid cash for a couch and they want to see if they can fix iit. Instead of replace it. In less than a week after delivery . I am angry and very disappointed in the service I have received from Ashley furniture. Now why would I keep merchandise that wS defected wrn I received. I paid for new furniture not something that already has to be repaired. I am very dissatisfied with the way this female, veteran had been treated. So now I have to make a trip to the store myself because of Ashley's poor customer service practices


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