Flag Days Inn Customer Service Review

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I have yet to call coperate but that is the first thing on my to do list. Days Inn Lancaster PA was one of the worst experiences my family ever had. we were charged multiple times for other rooms and after we called to complain they said there was nothing they could do to revese the charge because everyone had already checked out. I called my credit card company and told them to cancel the charge which I had notified the front desk rep/manager I would do since they were unable to cancel the charges. My credit card was reemburst and then the Days Inn decided the wanted to cahrge me again after I checked out for two rooms again. called back to ask why im being charged every manager said theres nothing they can do. To top it off I rented a ballroom space for my sons birthday party I emailed numerous times to confirm rooms and party with no response until 2 days before the event. I should of known we were off to a bad start. So we get the ballroom and the heat wasnt working the room was filthy. Now you think your going to get more money out of me for this horrible experience. I would not recomend this venue/hotel.


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