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Ramada Inn. Please access The Ramada Inn Downtown Kissimmee. Stayed one night to catch a flight out of MCO 12/29/17. Booked on Trivago. Check in front desk treated me like I had done something wrong and refused to answer any of my requests or concerns. I was told that I would have to call Trivago. An Artic blast made Orlando very cold. Room heater did not work. We slept in our clothes. The room phone was disconnected and no phone cord found. Bath tub was painted over damage areas. One pillow had multiple blood and dried body fluids. Two of four lamps were not working. Hair on bath counter. Tub spout not connected. Did I mention we were freezing. Two full beds even though I had a printed confirmation for One. All these complaints were met with a deaf ear.


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