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Was staying Best Western in cinncinatti,Ohio on Willimas Dr and had an experience of a hotel employee calling the room @11PM to get a fan he had given us to use for the night for his co-worker,we were there staging to go to the hospital for my brothers cancer surgery which was very serious 6hiiura long as matter of fact! Once we were awakened we were unable to get back to sleep we had stomping and thumping above our heads all night we were compensated a mere 15% from the manager can�¢ï¿½ï¿½t get a hold of anyone through Customer service what a joke they are!!! Will never stay again!!! That I can promise


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