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I purchased a puppy training course for my Rottweiler, because the seller in the store in Ponce PR, guaranteed that they will accommodate my needs due to my working irregular schedules. So far there is not such a accommodations, I been in the store couple of times asking when can I bring the dog and they never can do it on my time. I requested my money back bit they told that they do not refund the money, so what? Are they going to keep my money? almost $100, and I don't want them to refund the money to my card, just let me use my money in food or anything not to give it away to them just because...someone please respond


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