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My daughter and I had a very pleasant experience at the Nordstrom's store in Stonestown San Francisco.
We were in the Children's department looking at strollers. Of course, the strollers are so complicated that we really appreciated the demonstrations that we received from Sioun, the customer service rep in the children's dept. He was so knowledgeable and helpful. He
Actually knew how to open and collapse each of the strollers, add and switch the convertible parts. He was informative on pricing and warranties and knew the differences and prices of each of the strollers! Sioun offered exceptional customer service, which is a rarity in today's retail market. It's the best place to do your homework and buy the product because of Nordstrom's return and warranty polices. we've been to a major children's retailer. There were over a dozen customers in the stroller department and not one sales rep. So much better at Nordstorm's. Thank you Nordstrom!


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