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Yesterday June 7, 2019 I went to Neiman in Chevy Chase DC for assistance. I purchased a Cinq a Sept evening blouse but unfortunately they forgot to removed the sensor. I did not know outlet store for Neiman still uses the old fashion sensor that would need a machine to take it off. The attitude that I received from a SA was absurd after explaining my situation. He was arrogant and so I went to customer service and the woman acted the same way and told me Neiman Marcus is not affiliated with the Neiman Marcus outlet. We don't take return from outlet store and I said to her I am not returning the item! After realizing I am dealing with ignorant employee I just left and very dissapointed with the attitude. I am so glad I closed my Neiman Marcus card back in 2017. I was a very loyal customer since I started my first job in my banking career in 1972. I have great sales associate that assisted me when I shop at Neiman Marcus here in Chevy Chase/Tysons Corner. After this incident yesterday I will never shop again at this store.


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