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Bought an item but could not locate the receipt. All tags were on, and it was only 3 days later that I decided to return the item. It was $16.99. The cashier told me I could no longer return any items without a receipt, that I had maxed out my limit. I asked her what that limit was (which could not have been more than $50 for the entire year!) but she said she does not have that info, and that I had to call an 800 #. It was impossible to get them on the phone, and finally when I got someone on the phone she would not tell me what the $ limit was, whether it was for the month, or the year or forever. I tried 6 months later and I still can not return without a receipt, even though the merchandise is still on the shelves!!! The info is shared with Marshalls and Homegoods, and no longer will accept returns with my drivers license!
WHY THE SECRECY? JUST TELL US YOUR POLICY!!!


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