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I ordered a pair of pants on 3/14/20. Received them and did not like them. I have spent a great deal of time trying to return them online. The online system just does not function and no matter how many different ways I try to find some way to get it to work it just won't. You cannot "View Order Details" so there is no way to print a label. I agree that Macy's is just hiding behind Covid. This is appalling. I would be more sympathetic if they weren't constantly trying to sell me something, so clearly you can buy from them, just don't expect to be able to return anything if it doesn't work. Furious. Today is 4/25, just to be clear, a long time to be frustrated just trying to send something back. I have tried to complain but clearly noone is reading any of thoses reviews either.


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