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I have sent several emails trying to get a refund from your company and it keeps getting returned to me that it cannot reach your website. Your message says that you are trying to keep your employees safe and it seems as if your corporate offices are closed but your stores are still open exposing your employees to the virus while the corporate office is safe and not responding to requests for refunds. VERY DISAPPOINTED AND YOU HAVE PERMANENTLY LOST A CUSTOMER. FOR YOU TO PUT YOUR EMPLOYEES AT RISK AND HAVE THE CORPORATE OFFICE CLOSED WHEN COLORADO IS OPENING UP AND SOUTH FLORIDA IS STILL ON THE STRICKIST SHUTDOWN IN OUR STATE IS HORRIBLE. JUST WOW! REFUND MY MONEY!!!

Refund Store #3669 - Location: 2465 N. University Drive, Coral Springs, FL
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Wed, Apr 29, 9:42 PM (2 days ago)
to me

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---------- Forwarded message ----------
From: Janet Mack
To: [email protected]
Cc:
Bcc:
Date: Mon, 27 Apr 2020 19:13:57 -0400
Subject: Fwd: Refund Store #3669 - Location: 2465 N. University Drive, Coral Springs, FL


---------- Forwarded message ---------
From: Janet Mack
Date: Sun, Apr 26, 2020 at 12:55 PM
Subject: Refund Store #3669 - Location: 2465 N. University Drive, Coral Springs, FL
To: [email protected]


I placed an order this morning for pickup under the name of Janet and called the store to find out how long it would take to fill the order only to be told that they didn't have any of the bagels I wanted that they had sold out so I canceled my order. They told me I would have to call corporate to get a refund so, please refund me $28.58. I had $55 dollars in the app and the balance is now $26.42.

If you have any questions, please let me know. Also, could you kindly let me know how long it will take to process my refund? Many thanks for your help, keeping people safe by offering curbside delivery and delivery and also the "Buy a Box" and contributing a box to people in need." Keep up the good work!

Thank you.

Janet Mack


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