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I love the convenience of Dollar General.
The Store located in Possum Trot KY. Is one of the Best I've shopped.
My question is, how do you train your employees?
Is "Thank You for shopping" taboo?
What about "I'm sorry, the self checkout is unavailable at the moment ".?
I received a statement this past Saturday that I felt was rude. When I approached the management about my encounter, the Female Manager argued with me about the employee. And laughed. With a line of 6 costumers deep behind me.
When I feel she should have said at least "I'm sorry for that. I'm sorry we have the self check open, but it is currently unuseable."
And whatever happened to Thank you for shopping, hope you come back soon. Or we appreciate your business.?
I get the impression that the management is overworked and understaffed.
At times the employees seem annoyed they have to check me the customer out.
I am by no means a difficult person.
This interaction was the last straw for me.
I had my grocery bag dumped 2 days in a row.
As well as a gallon lemonade bag broke because it wasn't double bagged.
I am really interested in how the employees are trained. And what your policies are ?


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