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Best Buy has adopted a policy of not allowing its customers to contact anyone by telephone... This all but ensures scheduled appointments at the limited and incontinent locations that are still open for automotive installs cannot be done without delay and rescheduling to order things needed for the install because the parts are not in stock. They also go to great lengths to ensure customers cannot contact the store or upper-level area managers. I cannot imagine they will stay in business with this model!


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