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Firestone

Steer clear of this place

Get a tow or whatever you need to go to ANY OTHER REPAIR SHOP.
I took my BMW 128i there shortly after I moved to Florida. You may be thinking " well she should've known better than to take that there" . I most likely would have gone elsewhere but had been using Firestone in Centennial, Co. for awhile and they did good work.
The cam position sensor had come up as service soon before I left Denver but went away until November. It started acting up so took it to Firestone on 14th St. in Bradenton. They replaced sensor. Service engine light still on when I picked it up. Occasionally it takes car couple days to recognize new part. It got considerably worse. Took it back in . They said it now needed crank shaft sensor. Had them put it in. First one was defective. Had it 2 days. Picked it up service light still on. They told me it probably would be as they had drained battery testing part. Well car started throwing off codes for everything. They sent me to another one of their locations that without even looking at car said it was drive chain‼️ I knew it wasn't as that makes a lot of noise. So called around found another shop.
They let it sit for 5 days total telling me they were having trouble getting help. It was a German auto shop. Finally I went and picked it up. Took it to German Auto Services. They discovered that they can sensor was NOT EVEN INSTALLED ALL THE WAY INTO cam shaft! It was literally hanging from it! I have no idea how car even started.
So had to have diagnostic and computer reboot. Then cam & crank shaft sensors redone. German Auto Service took pictures of " hanging sensor " & striped screw that was shooting oil all over. I contacted firestones corporate offices. They were supposed to have regional manager contact me. Instead they had store manager call. Of course they denied everything. I said I had pictures. Still denied but offered me $250. ‼️ It was just shy of $900 that I paid them‼️ another $900 to get it fixed plus $230 for diagnostic & reboot‼️ so a month of frustration, all together over $2000 for what should've been $900 PERIOD‼️
I'll never even let them check my tires again‼️


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