Flag Potbelly Sandwich Shop Customer Service Review

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I have gift cards that their website confirms have balances. However, both cards return as "invalid" when ordering online or in the app. The corporate phone number you provide is useless, it does not get you to a live human after you select "customer service." Instead, you are immediately taken to an automated line where you can leave a message that never results in a callback. Same for using the "Contact Us" option on the website and app. They have a good product, but their customer service is non-existent.


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