Ambit Energy customer service

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Customer Service

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Phone: 877-282-6248

  • How to reach a live person:
    • Press 1
      Press # three times
  • Hours of Operation:
    • Mon-Fri: 8am-6pm CST
      Sat: 10am-5pm CST
  • Email:
    • This information has not been added.
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  • Description:
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User Reviews

16
Sep

Posted by Upset


on 9/16/19 at 6:02PM

I have been on the phone calling Ambit for three solid days and they just continue to keep you on hold. This company is the worst ever! Who do you call to complain about over charges that went to the roof!There is no customer service department because this company does not have one.

09
Oct

Posted by Anonymous


on 10/9/18 at 10:37AM

I am not in orbit customer and I wouldn't try to be with this service it's a guy that be in The Cannery Court area and Illinois he be begging people for the switch they service and he going to have an early to say the day all of y'all brainwash m************ y'all need to do something about your representative that's in Illinois in Bellevue

31
Dec

Posted by FR


on 12/31/17 at 2:25PM

Our electricity was cut off while out of town. Not due to lack of payment but a miscommunication about when it should go out of our name. Guess what? No emergency numbers and it is a holiday weekend AND it is 16 degrees!!! Oncor will not reconnect without authorization from Ambit. Ambit is sitting somewhere nice and warm while we have no heat. I certainly will look for another provider! I will not recommend them to anyone, any time.

20
Feb

Posted by Anonymous


on 2/20/17 at 7:20PM

Y'all shut my power off immediately for non payment after a day. I've been out of town. I asked you to mail a statement. No bill in mail. Don't send email. You email. I have no power with an elderly mother n law a wife and 3 kids under 10 yrs old. As soon as I found out I paid within 10 minutes the amount due. It's has been over 5 hours now going on 8:20 at night with kids that go to school. You're closed????? I pay you and money comes out immediately. Your 2-4 hour power back on? Zero compassion. Your pay online hardly ever works.

04
Jan

Posted by Anonymous


on 1/4/17 at 8:54PM

I have been waiting for my service to be reconnected all day please call me asap"

View all 16 Ambit Energy customer service reviews »
Customer Service Ratings

Based on 102 votes.

3.2

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Ambit Energy customer service news
Ambit Energy Surpasses 1 Million Customers in 2012

... their actual usage compared to an average Ambit residential customer from the same geographic area. TWEET IT: @AmbitEnergy tops 1 million customers with some of the best rates and customer service, and a direct sales channel of 200,000 Consultants.

Ambit Energy under investigation for high bills

Christy Reome opened her mail one day in December and was floored. Her energy bill was $630. A month earlier, it had been $390. Energy bills are always a little shocking during a Northeast winter, she thought, but she had never seen a spike like this.

Ambit Energy Expanding Service to Ohio

Ambit Energy, the world's largest direct seller of energy and a leading national retail energy provider, announced today the company will offer electric service in Ohio. Ambit will service the AEP Ohio area, which includes an estimated 1.5 million ...

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