Trend Micro customer service

Quickly locate Trend Micro technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Trend Micro page at any time.

Leave a Comment
Update this Listing

Customer Support

Update this Department Add a Comment

Phone: 800-864-6027

  • How to reach a live person:
    • Keep pressing "#" when recording begins, ignoring all messaging. Took me 2 times.
  • Hours of Operation:
    • Mon-Fri: 5am-8pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

10
Apr

Posted by Caprica1978


on 4/10/17 at 1:49PM

The "people" that run this damn place are nothing but thieves. I have told them, repeatedly, that I do not want their crappy service and to cancel my membership. But they keep renewing it and charging me, even though the card I have now has never been registered to them. They are crooks. And they make it nearly impossible to get through to them. It's a real scam and they should be put out of business. This is a lousy business with horrible customer service.

21
Jun

Posted by rick


on 6/21/15 at 7:54AM

I too am being charged for services canceled long ago. it seems every year they charge you even if you have canceled

05
Apr

Posted by Davidd7963


on 4/5/15 at 1:01PM

I work for ups and i work long hours so your service is useless to me. Your hours of operation are only available when i am at work. I will never buy trend mirco again.

09
Mar

Posted by Anonymous


on 3/9/15 at 12:55PM

We have cancelled all services yet are still being billed. I have been holding on the phone for more than 1/2 hour.

02
Jul

Posted by Susan


on 7/2/14 at 3:12AM

I tried to stop my auto-renew last winter & it wouldn't work on the website. Now they have renewed me for another year & charged my bank account, even though I have a different debit card.

View all 85 Trend Micro customer service reviews »
Customer Service Ratings

Based on 289 votes.

3.0

Get Immediate Help

Have a Trend Micro question? Get immediate Trend Micro support from HelpOwl.com.

Returns & Refunds

Review the Trend Micro return and refund policy at ReturnsAndRefunds.com.

Got an Idea?

Have an idea for Trend Micro? Submit, rate and comment on Trend Micro ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Trend Micro corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Trend Micro customer service rankings, employee comments and much more from our sister site.

Trend Micro customer service news
Trend Micro: Dr.Cleaner lädt Browserdaten nicht mehr hoch

(Als Beispiel hier die Data Collection Disclosure für Dr. Cleaner: https://esupport.trendmicro.com/en-us/home/pages/technical-support/1119854.aspx ) Der Browserverlauf wurde auf einen von AWS gehosteten Server mit Standort in den USA hochgeladen und ...

Trend Micro rileva le criticità container prima del deployment

Trend Micro introduce Deep Security Smart Check, la nuova espansione che migliora la protezione container. Il nuovo modulo di Deep Security effettua una continua scansione dell'immagine del container, migliorando così la protezione runtime. Trend Micro ...

TREND MICRO 18009356318 RENEWAL contact support ca

TREND MICRO customer service phone number. ... TREND MICROTECH SUPPORT phone number ) USA \ CANADA TREND MICRO technical support phone number ) USA \ CANADA TREND MICRO customer support phone number ) USA \ CANADA TREND MICRO TECH SUPPORT phone number ...

Related Companies

Listings for companies similar to Trend Micro: