Electronic Arts customer service

Electronic Arts is a developer and publisher of video games in North America. Also known as EA Sports, the video games produced are mainly sports-oriented titles. Electronic Arts offers chat support and the ability to schedule a call from support personnel. In some areas a direct phone number is provided.

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Customer Support

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Phone: 650-628-7500

  • How to reach a live person:
    • Select your product and then you can talk to a live customer service rep
  • Hours of Operation:
    • Mon-Sat: 9am-9pm CST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

12
Oct

Posted by TredBad


on 10/12/23 at 5:34PM

EA's Customer Service is absolutely horrible! There is no way to get an issue fixed and there is no way to contact a real person to deal with a problem! Your UNSTOPPABLE upgrade to Madden 24 has caused several problems within the Franchise Mode! When going through the rosters of different teams like the 49ers, the Eagles, and the Raiders there are players who have no face or even a space to fill in a face. It is just the team's logo shown. When you go to see the information about this player the entire game FREEZES UP MAKING IT IMPOSSIBLE TO PLAY!!!!!!
Some jerks really messed up the Franchise Mode with this new unnecessary game mode. Everything worked great until UNSTOPPABLE STOPPED EVERYTHING FROM HAPPENING!!!
I ABSOLUTELY HATE HATE HATE EVEN TRYING TO PLAY THIS TERRIBLE FOOTBALL GAME!!!!!!
YOU HAVE RUINED IT FOR ME AND FOR A LOT OF PEOPLE!!!

24
Dec

Posted by Anonymous


on 12/24/18 at 1:32PM

hey over a year ago ive gotten the sims 4 and had my orgin account and everything.. everything was good. then i stopped playing and forgot my orgin acoount i already had my sims on . i made a new orgin account tried to play the game again and it wont work beause i have already used the code. so how do i get that information back or what should i do ??

26
Jun

Posted by Pamela B419


on 6/26/17 at 12:22PM

I have tried 4 times to pay my Pogo bill. I have tried to contact you and get no results! I've been a Pogo holder since 2001 n have never not been able to pay this bill before. Please help me before my renewal is up.

05
Apr

Posted by Owenberry_


on 4/5/17 at 7:42PM

Hey. A little kid took my account that I probably spent around $800 on. Now I can't even go on it and I lost all my players

22
Feb

Posted by Anonymous


on 2/22/17 at 10:44AM

Why can't I play battlefield 1 online right now!?!?

View all 529 Electronic Arts customer service reviews »
Customer Service Ratings

Based on 797 votes.

3.2

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Electronic Arts Manuals

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Electronic Arts customer service news
EA SPORTS reveals the top 30 MLS players in the upcoming FIFA 19

EA SPORTS FIFA has the immense task of rating and ranking every single player in the world, inciting debate and outrage aplenty. With FIFA 19 nearing its full release, September 28, they have made official their top 30 MLS rated players. Here they are: ...

EA Gives $1 Million to Jacksonville Shooting Victims: 'Our Community Inspires Us'

Electronic Arts is using video games for good in the wake of the tragic Jacksonville shooting. The video game company, which makes the Madden franchise, has announced that it is donating $1 million to the victims of the shooting that occurred during a ...

Damore'ea Stringfellow among Seahawks practice squad snubs

Building a roster is hard to do especially when you have so many options available. The NFL was a regular smorgasbord of options over the weekend and the Seattle Seahawks took liberal advantage of it. With every team cutting at least 37 players all at ...

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