Posted by [email protected]
last friday I purchased a wf-3540 printer and was haveing a hard time installing it. I called the teck department for help the person that ansered spoke hard to understand english and I had to keep asking him to repete the procedure he became angry and began yelling witch maid it even harder to understand and take a lot longer than it should of. when he began yelling I told him I was old and slow it didn't seem to matter to him, I told him to quit yelling several times it didn't seem to matter.at the end he told me to do something that I couldn,t understand because of his yelling finally I asked to speak to a supervisor several times he said why I fixed your printer I said because you keep yelling at me,then he hung up on me.I am in my seventys and a little slower than a young person and this electronic age is new to me even so I don't think any one should be subjected to that attatude.Ronald Morris