Infiniti customer service

Infiniti is a Japanese's auto manufacturer. Infiniti is the luxury brand of auto maker Nissan. Infiniti was originally marketed to the U.S. market but has recently been offered in Asia. Infiniti USA offers customer service by phone contact, email and a dedicated Twitter account.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • Keep pressing "#" until transferred to a live person. Took me only 2 times.
  • Hours of Operation:
    • 8am-5pm local time
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


My dashboard in my 2006 fx35 has bubbled up and pealing back from where it connects to windshield. I t is a hazard for driving. Was told there is nothing they can do. Please help. This is awful. no one will help.

Posted by Joanne


I have purchased a qx30 with wheel locks on back order they were supposed to be in within 2 weeks of my purchase. It has been over 2 months and JBA infinity is telling me to contact my salesman who is no longer working there and then told me to contact corporate office.Please contact me on how to get the wheel locks that I paid for to be on the car.

Posted by Paul


Why aren't there any 2018 qx80 awd fully loaded suv's available with the champagne color and saddle interior. I have had six previous infiniti's and want to buy one like above. Our local dealer has done all they can do to find one.
Why ar3 they not available?

Posted by none


your ad with the teenager doing a test drive; sends a very bad message to teen drivers,
all it shows them is "wow, that is cool". This is so wrong. Need to show teens how to be responsible when they are behind the wheel, not speed and tricks you can do with a car.

Posted by Lois


I own a 2011 FX 35 and was given one key at time of purchase. That key fob no longer works because computer chips were separated from the board. I have to take the fob apart to enter the SUV and reassemble to start and lock the SUV when I reach my destination. How do I get a replacement?

Customer Service Ratings

Based on 124 votes.

3.1

Get Immediate Help

Have a Infiniti question? Get immediate Infiniti support from HelpOwl.com.

Got an Idea?

Have an idea for Infiniti? Submit, rate and comment on Infiniti ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Infiniti corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Infiniti customer service rankings, employee comments and much more from our sister site.

Infiniti Manuals
Infiniti customer service news

Infiniti Ranks No. 1 Overall in 2018 JD Power Customer Satisfaction Index

Infiniti USA. INFINITI achieved a Customer Satisfaction Index score of 876, a 48-point increase over the industry average and 14 points above the premium segment average. In every category within the study, INFINITI ranked in the top tier among premium ...


New Infiniti QX50 Makes Appearance in Marvel Studios' Avengers: Infinity Wars

Infiniti announced its alliance with Marvel Studios' Avengers: Infinity War to celebrate the launch of the all-new luxury midsize crossover, the 2019 Infiniti QX50, in showrooms. Moviegoers will be able to catch a glimpse of the Infiniti QX50 in the ...


Toddler OK after Infiniti carjacked in Van Nuys is found

Police Tuesday found a stolen Infiniti containing an 11-month-old boy still strapped into his car seat, but the woman who took the sedan remained at-large. The car was taken about 10 a.m. from the 15400 block of Gault Street, in what the Los Angeles ...

Related Companies

Listings for companies similar to Infiniti: