WAMU/CHASE hidden savings acct fee SCAM
When I contacted CHASE/WAMU Customer Service, and CALLED THEM OUT ON THIS PRACTICE, (and the LACK OF NOTICE that the "no fee policy" had been quietly ...
Washington Mutual customer service news
Find the latest Washington Mutual news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
20
Jul
01
Jul
Lawsuit against Chase and WAMU
The lawsuit alleges that when Kimball contacted Customer Service, Chase claimed that an AVM showed Ms. Kimball's home had lost a significant amount of its ...
18
Jun
JPMorgan Chase and WAMU Face More Lawsuits Over Home Loan Recalls
According to the lawsuit, Michell Kimball, a local businesswoman, first learned her HELOC had been frozen when a check she had drawn on the line had been dishonored and, when she called Customer Service, they informed her that an AVM showed the ...
10
Jun
WaMu Saddles Credit Card Theft Victim With Thousands In Fraudulent ...
He's written letters and called executive Customer Service and it's gotten him nowhere. His crappy story, inside... I have a major problem going on with my WaMu credit card. I had thousands of dollars fraudulently charged in California and now they are ...
10
Jun
Chase, WaMu targeted in lawsuit
When Kimball contacted Customer Service, Chase said that an AVM showed her home had lost a significant amount of equity, according to a press release, but the bank wouldn't provide information to support that claim. And a different appraisal showed the ...
10
Jun
Chase and WAMU Illegally Froze, Reduced Home Equity Credit Lines ...
The lawsuit alleges that when Kimball contacted Customer Service, Chase claimed that an AVM showed Ms. Kimballs home had lost a significant amount of its available equity. The bank refused to provide information to support that assessment. ...
10
Jun
Chase, WaMu named in lawsuit
When Kimball contacted Customer Service, Chase said that an AVM showed her home had lost a significant amount of equity, according to a press release, ...
31
May
JP Morgan Chase Converts 2.9m WaMu Accounts In Pacific Northwest
JP Morgan Chase Converts 2.9m WaMu Accounts In Pacific NorthwestBanking Business ReviewTo ensure high-quality Customer Service, more than 1100 Chase tellers and bankers traveled from around the country to work side by side with 6300 ...and more »
28
May
WaMu, Chase, And The Case Of The Missing Deposits
The checks have been lost in space and after four calls to Chase Customer Service and three weeks passing, still no sign of the $1150. They keep telling her the checks were mailed to the wrong address b/c WaMU is now Chase, but the checks would be ...
28
May
Chase Completes Conversion of 2.9 Million WaMu Accounts in Pacific ...
To ensure high-quality Customer Service, more than 1100 Chase tellers and bankers traveled from around the country to work side by side with 6300 counterparts in the Pacific Northwest, supplementing 100000 hours of training on the new software and ...
27
Apr
Why I Fired Washington Mutual (Chase)
You can win or lose a customer based on the manner in which you deal with a Customer Service problem. As customers, we all know that their is a spaghetti landscape of phone systems, call center locations (yes, some are international-based), ...
31
Mar
Chase takes over local WaMu branches
"Think first of Customer Service." Chase promised eco-friendly remodeling work at all of its newly acquired branches, and plans to open about 20 more throughout the state. Chase has about 100 employees in Kern County, and is Bakersfield's fourth ...
06
Feb
WaMu: No Refund, You "Authorized" Those Muggers
Per Customer Service's instructions, he filled out a request for a refund due to the unauthorized use of your card. By law, you're only liable for the first ...
30
Jan
13 S.A.-area WaMu branches to close
Last month, JPMorgan Chase also announced it plans to keep open WaMu's 1800-employee call center in the Stone Oak area. In addition, JPMorgan Chase has 2500 ...
11
Jan
Buzz: WaMu going back to traditional designs
... retail banking approach that combines banking and friendly Customer Service in a welcoming retail environment," the company touts on its Web site. ...
03
Dec
WaMu cutting 139 local jobs
BY SCOTT BLAKE • and WAYNE T. PRICE • December 3, 2008 Washington Mutual is cutting 139 jobs at its regional Customer Service center in Melbourne, ...
02
Dec
Melbourne WaMu center to lose 139 jobs
BY SCOTT BLAKE • FLORIDA TODAY • December 2, 2008 Washington Mutual is cutting 139 jobs at its regional Customer Service center in Melbourne, ...
02
Dec
Washington Mutual's Albion call center to stay open
After months of turmoil, 800 workers in Albion, Orleans County, can breathe easier: The former Washington Mutual Inc. call center will stay open. ...
02
Dec
Washington Mutual To Cut Thousands of Jobs
The bank does have a call center in San Antonio with 2000 workers. WAMU officials have not said if any of those San Antonio jobs are in jeopardy.
01
Dec
Orleans County WaMu Call Center to Stay Open
(Albion, NY)–The 800 employees at the Washington Mutual (WaMu) call center in Orleans County will not lose their jobs, as was originally discussed. ...
21
Nov
WaMu to Lay Off 4600 in Bay Area, Seattle
JP Morgan notified WaMu employees on Thursday that it would close the 1200-person, 217000-square-foot Washington Mutual operations (call) center in ...
01
Oct
South Sound banks capitalize on WaMu fiasco
The credit union's call center also has been busy answering questions about membership, converting accounts and whether the credit union was involved in ...
27
Sep
Overlap Will Bring Trims to Chase, WaMu: Chicago Area Home to ...
Jose Ramos, 23, a student at the University of Chicago, walked into a downtown WaMu office Friday to talk to a Customer Service rep. ...
27
Sep
Change the name but not policies, WaMu patrons say
But retail banking customers said they’re more concerned about the potential for Customer Service changes than they are worried that their deposits might ...
26
Sep
Chase buys WaMu's banking, credit card businesses
JP Morgan Chase announced it has acquired all banking assets -- including credit card accounts -- of Washington Mutual Bank after the thrift was closed by federal regulators late Thursday. A statement released by the head of the Federal Deposit ...
26
Sep
Usa: fallisce anche Washington Mutual,
NEW YORK (USA) - La crisi dei mutui subprime estesa a tutto il sistema bancario colpisce ancora. Le autorità bancarie statunitensi hanno ordinato la chiusura della banca Washington Mutual decretandone di fatto il fallimento, il più grande nella storia ...
26
Sep
How the Washington Mutual Takeover Will Affect Consumers
Customers can call a Washington Mutual banking representative at 1-800-788-7000 or the FDIC call center at 1-877-275-3342 with questions. ...
26
Sep
Just a few people in line for opening of Washington Mutual in Palm ...
Continue to bank just as you do today; same branches, account numbers, checks, ATM, debit and credit cards, Customer Service phone numbers, ...
26
Sep
How the WAMU buyout will affect you
... or the IRS to determine how to book the loss on your taxes. The FDIC has also set up a call center to answer your questions. That number is 877-275-3342.
26
Sep
JPM: Wamu's Branches Are Deal's Crown Jewels
JPMorgan Chase's reputation for Customer Service is less entrenched. But last week's deal punctuates a broad effort by JPMorgan in recent years to improve ...
26
Sep
WaMu's North Texas customers wonder what's next
“They have outstanding Customer Service.” The Walshes aren’t alone among WaMu customers in wondering what’s next. WaMu customers withdrew $16.7 billion from ...
26
Sep
Questions and answers about WaMu
WaMu said nothing is changing for the moment, including Customer Service phone numbers. Direct deposits and automated payments and transfers remain ...
26
Sep
WaMu Customers Keeping Calm Amid Collapse
Inside the bank, an elderly woman talked with a Customer Service representative about her fears that her money was safe. She told the representative that ...
26
Sep
Local WaMu banks to stay
The fate of the Washington Mutual regional customer-service center at 3990 S. Babcock St. in Melbourne seems less certain. Records show the center employed ...
26
Sep
WaMu customers wonder what's next
"They have outstanding Customer Service." The Walshes aren’t alone among WaMu customers in wondering what’s next. WaMu customers withdrew $16.7 billion from ...
26
Sep
Area may lose hundreds of jobs as result of Chase-WaMu deal
... 1800 at a document-processing center just south of Dallas/Fort Worth Airport and 450 at a south Arlington call center that handles consumer accounts. ...
26
Sep
Chase's WaMu buyout gives it the most branches in D-FW
WaMu employs another 450 people at an Irving office that provides back-office support services, plus 1200 at an Arlington call center. ...
26
Sep
What WaMu sale means locally
But he's stuck around for WaMu's generous benefits such as free checking and free money orders and its good Customer Service. "Everybody at the bank knew me ...
25
Sep
SOLD: JP Morgan takes over Washington Mutual
... assets of $307 billion and total deposits of $188 billion. WaMu customers with questions should call Customer Service at 800-788-7000 or visit www.WaMU.com.
19
Sep
WaMu loaned millions to OC home flippers with fraud history
Log in Subscribe Today Customer Service eRegister Today's Paper Knowledge Cafe Magazines Unidos Weather .... Department of Surgery RCRMC Medical Staff Renuance Aesthetic Care • Riverside County Economic Development Agency Riverside Medical Clinic ...
12
Sep
WaMu stock gains 22%
PAUL SAKUMA/The Associated Press Seattle-based Washington Mutual has more than 100 branches in Dallas-Fort Worth, an Arlington credit card call center and ...
11
Sep
Washington Mutual stock gains 22%
The bank has more than 100 retail branches in the Dallas-Fort Worth area, an Arlington credit card call center and an Irving center providing back-office ...
09
Sep
S&P Picks and Pans: Wells Fargo, Washington Mutual, TW Telecom, JC ...
We also expect JCP to maintain tight cost controls without compromising Customer Service and off-mall expansion, which we view as growth drivers. ...
25
Aug
WaMu: You're Lying About Someone Breaking Into Your iTunes Account
I call Executive Customer Service the day my flight is leaving, and leave a message. No response. I beg for a ride to the airport, and on my layover, ...
05
Aug
WaMu Online Banking Treats You Like A Criminal
After several calls to Customer Service and talking to supervisors, I had most of the holds removed. In order to get the $1000 from the bf to pay my ...
22
Jul
WaMu, Wachovia Rally
WaMu said it will instead focus its mortgage-originating efforts in its retail bank branches and Web site, and by expanding its call center operations. ...
11
Jul
WaMu could lay off more employees
"And everything is on the table except what's necessary to maintain outstanding Customer Service and ensure we have high-quality controls in place. ...
08
Apr
Washington Mutual Bank Cutting Jobs Amid Big Losses: Another Bad ...
The bank instead will focus its mortgage business at its retail bank branches and expand its call center operations. Could it be that the bank could ...
