XO Communications customer service

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Customer Service

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    • Online help is available via XO's Twitter page from Mon-Fri, 9-5 at http://twitter.com/#!/XOCare

User Reviews

Posted by Ally3452


I LOVE YOU GUYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

Posted by Anonymous


XO is a terrible service provider. There down time rate is so significant. We have had our website down and every employees email address is down and I am being told this will be the case for another full business day. We have been with your company for over 10 years and swore we would change because of the poor service so many times but this is the last time.

Customer Service Ratings

Based on 66 votes.

3.1

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Corporate Office

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Customer Service Scoreboard

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XO Communications customer service news

Verizon Communications Inc. seeks to expand with the signing of an agreement to purchase XO Communications of ...

Verizon Communications Inc. seeks to expand with the signing of an agreement to purchase XO Communications of Herndon, Virginia's, fiber-optic network business for approximately $1.8 billion. XO Communications noted it provides the technology thatĀ ...


XO Communications Honored with TMC 2016 Unified Communications Product of the Year Award

Beyond the initial capabilities of the service, XO offers a high tech support model that includes on-site customer training as well as an optional and personalized Concierge service that enables XO to change, add or delete phone numbers and modify ...


XO Communications Wins Prestigious 2015 ATLANTIC-ACM Award

XO was awarded in two categories: billing services (for the fourth consecutive year) and customer service (for the second consecutive year). The award was determined in accordance with customer votes in the recent 2015 ATLANTIC-ACM U.S. Long HaulĀ ...

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