NetFlix

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just bought a sony blue ray and a wireless sony usb to use instant video service.have not been able to watch any movies due to problems with buffering about every 15 seconds.i called netflix customer service,customer service told me everything was fine and working properly on there end,and suggested i call my isp verizon.i called verizon and they told me everything was good on there end,and suggested i call netflix again.i called netfix and told them what verizon said.now netflix suggests i take the sony player back to bestbuy and have them check it out.what would you do

none 9/2/10 3:42AM

they really helped. i called 10 minutes ago and they siad i needed a better internet conection for my wii retrieving problems. im just a little bit mad when i said that i was my mom and the believed me, and im a guy!!! but other then that they were awesome.cya

netflix rocks 8/2/10 12:07PM

i signed up for the service in march/10 but only used the service 3 times. today i called to cancel my subscription and had no issues at all. the rep i spoke with was polite and courteous and it only took 2 minutes. great customer service !! hassel free..would've kept their service had i used it more.

Anonymous 7/27/10 10:55AM

The person in customer service who took my call from the 866 # listed here was very polite and helpful. However, the Contact Us # listed under Account Help was obnoxious. When I did not want to receive a text with new information, it hung up on me and I could go no further. Very BAD customer service!

Anonymous 7/27/10 6:23AM

I called today to get help with changing my address and let them know I did not receive the last DVD they sent. The person I talked to was extremely polite and helpful. I really appreciate the help and service Netflix provided.

Anonymous 6/30/10 5:55PM

Once I came here and got the correct Customer Service number I couldn't have asked for better service. I don't know what's up with the web site but that number appears to be out of service.

giscindy 6/28/10 6:27AM

My envelope came today without the dvd. I tried to call customer service; but the line is busy. I am wondering what to do.

mickikjpd@aol.com 5/1/10 7:24AM

Netflix lost a long time customer today. Many of my top 10 movies had been on my que for over 3 months. I called customer service and guess what...... it was my fault because I rented too many movies even though I had the 4-at-a-time subscription. I'm now hearing about their market scam and throttling. BAD SERVICE!!!!!!

Mike 4/23/10 11:19PM

I can't imagine why anyone could complain about customer service at Netflix. I think they must hire people who are more than able to do their work. They are reasonable, polite, and they bend over backwards to be fair.
Also, anyone can get their phone number on the Internet. Maybe there was a problem at one time and I was just lucky never to have experienced it. Maybe folks have trouble getting the Netflix number when they call 411. If someone doesn't have a computer they can just ask someone they know who does. Have them type in "Netflix" and they will get the phone number for you.
I've used this company for years. Negative comments don't seem fair.

Anonymous 3/23/10 5:50PM

These guys are great! Knowledgable and really seem to care that folks are getting their movies as soon as possible. Netflix rocks!

Anonymous 3/19/10 11:13AM