Windows Live customer service

Please find Windows Live customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Windows Live listing at any time if you have new information.

How to reach a live person:
- Keep pressing 0 when recording begins. Took me 2 times and I was transferred to an operator.
Hours of Operation:
- Mon-Fri: 5am-9pm PT
  Sat-Sun: 6am-3pm PT
Email:
- This information has not been added.
  Click here to update this department.
Customer service link:
- Click Here
Main Company URL:
- http://www.live.com
Description:
- This is the main number for Microsoft and can be used to get transferred to someone that can help direct you to customer support for Windows Live.

User Reviews

Sep

Posted by Anonymous

on 9/6/16 at 2:23AM

Hello my name is eric scott cole im unable to use my Facebook account because im unable to log into my live account because i dont remember my password and i cant change password because when it want to send code it will send to a phone number i no longer have if you could help me i would really appreciate it my new number is if you could call me i would appreciate your help i need to change information so i can communicate with my family my Facebook account is set up with my live i would like to change that account because i cannot use it anymore i now use [email protected] it would be best if i could speak to a live person as im not to good with this stuff thank you and hope to hear from you my number thank you

Aug

Posted by kkjhouse

on 8/1/16 at 6:42AM

Please close this acct: I have tried everything to reset the password but nothing works. Codes didn't do anything. Please close the account...thankyou!

Mar

Posted by blake

on 3/4/16 at 5:09PM

I am told to make a new email after being locked out for "suspicious activity" the email was made for me when I was younger so I could play games. Therefor my memory is a little rough on the details for the email. Especially considering I do not play xbox anymore, I cannot provide a prepaid card number. My credit card was compromised. I cannot provide the numbers that are saved on the email. I need more assistance beyond an o promoted pos.

Feb

Posted by Kidsahna

on 2/4/16 at 2:59AM

Dear Microsoft,

my email have blocked by you with the reason is someone trying to hacking my email, and I got the message asked me to fill the form to re-back my email account and I have sent 2 emails for that request forms but all the message that got is I cannot identify myself because the information is not enough, but I can promise that i have told you all the information I have so my email is .th please check my email and return it to me as soon as possible.

Thank you so much and I hope to get your help soon

Feb

Posted by Anonymous

on 2/3/16 at 7:52AM

Its really bad service. I cant get into my account also the email is wrong should be .net So also my password has been blocked so I can't even get any updates on my cell phone. I have tried for a year on line to get help and nothing works. Now I was asked again to fill out the forms and I don't have an xbox account and their is no reason to give you my credit card number I just make phone calls and text I don't use all the crap on the windows phone. So because I don't give a card number you tell me not enough information. That's Crap. And you can't talk to a live person on the phone so that is also crap.

View all 89 Windows Live customer service reviews »

Windows Live customer service

OneCare

User Reviews

Sep

Posted by Anonymous

Aug

Posted by kkjhouse

Mar

Posted by blake

Feb

Posted by Kidsahna

Feb

Posted by Anonymous

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