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Hey guys how about we do this, lets not buy a piece of equipment you have no idea how to use and then get angry at the company? not everyone is having the same issue as you. No product is perfect. There is not one piece of equipment that doesnt malfunction from time to time.

Also, please keep in my mind, you are calling these people for help which is most of the time user error. It is there job to help you. Don't like the service because they don't speak english? Figure it out yourself then. Fix it yourself.
Stuck up people, never satisfied with anything.


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