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my wife and i go out to eat about once a month. deep pan pizza hut meat lovers with extra cheese has always been my favorite pizza so she surprised me and we made the trip to kenton for a special treat. it was horrible. took forever to get our food. the table beside us kept having to ask why their order was taking so long. people came in for their call in order to pick up and they had to wait 1/2 before it was ready. the table on the other side of us ordered, then was told they couldn't get it and eventually just gave up and left and took their business elsewhere. we are patient people and didn't complain much about the wait, but we should've. the come time to pay our bill, it was quite a bit more then what was expected, when we asked the manager about it she basically ignored us and finally made some comment about prices going up and the little, small, unnoticeable note on the wall says all prices increased. then change the menus to be correct. we don't walk into a restaurant and start checking the back wall to see if the prices are correct in the menu. my wife also has bladder issues, especially right after eating, and when we went to leave she went to use the bathroom and it was out of order. when asked about this, the manager just shrugged. horrible horrible experience. and the thing is, there were more people behind the counter then there was in the dining are so they had plenty of help. we will not be back in that pizza hut again, and, as much as pizza hut used to be our favorite pizza outing, probably will never be back in another pizza hut anywhere if that's how you allow them to run their businesses. horrible horrible horrible.


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