American Express customer service news

Find the latest American Express news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Amex Buys AI Travel App Mezi


American Express announced Tuesday (Jan. 30) that it has acquired Mezi, the personal travel assistant app that helps people plan and book their trips. Terms of the deal were not disclosed. In a press release, American Express said the app enabled ...

General Catalyst adds outgoing American Express chief to its team


Ken Chenault, who led the credit card and payments giant for 17 years, is one of the best-known African-American executives in the business world. By Andy Rosen Globe Staff January 30, 2018. Outgoing American Express chief executive Ken Chenault will ...

Westpac launches new, invitation-only American Express credit cards


That means online banking will be performed via the American Express website, payments will be made directly to American Express – not Westpac – and any Customer Service enquiries will also be fielded by AMEX. However, any Altitude Rewards points ...

American Express posts $1.2 billion loss due to new tax law


NEW YORK (AP) — Credit card company American Express posted a $1.2 billion loss in its latest quarter after booking large one-time charges related to the new tax law. The company also announced it would suspend its share buy-back program for six ...

Amex's outgoing CEO Chenault joins Facebook board


With only two weeks left in his role as CEO at American Express, Kenneth Chenault is already on to a new challenge as he becomes the first black executive to become a member of the Facebook board of directors. Facebook CEO Mark Zuckerberg on Thursday ...

CEO of American Express joins Facebook board of directors


Kenneth I. Chenault, the CEO of American Express, has been appointed to the company's board of directors, effective February 5, 2018, Facebook today announced. According to Facebook, Chenault has been Chairman and Chief Executive Officer of American ...

Facebook appoints American Express CEO to board of directors


... I believe Facebook needs to learn and improve - Customer Service, direct commerce, and building a trusted brand", Zuckerberg said. One of the only four black CEOs now heading a Fortune 500 company, Chenault comes to Facebook with over 30 years ...

Facebook adds first black board member: American Express' Kenneth Chenault - News8000.com


"He has unique expertise in areas I believe Facebook needs to learn and improve -- Customer Service, direct commerce, and building a trusted brand ... Ken and I have had dinners discussing our mission and strategy for years, and he has already helped ...

American Express Reports First Loss in Quarter-Century--4th Update


American Express Co. on Thursday recorded its first quarterly loss in a quarter-century and said it would suspend its share-buyback program in the first half of 2018 to rebuild capital as it absorbed a hit from tax changes in the U.S.. Quarterly ...

American Express Reports First Loss in Quarter-Century--3rd Update


American Express Co. on Thursday recorded its first quarterly loss in over a quarter-century and said it would suspend its share-buyback program in the first half to rebuild capital as it absorbed a hit from tax changes in the U.S.. Quarterly dividends ...

Facebook appoints American Express CEO as first black board member


He has unique expertise in areas I believe Facebook needs to learn and improve — Customer Service, direct commerce, and building a trusted brand,” Facebook CEO Mark Zuckerberg Mark Elliot ZuckerbergHillicon Valley: Google takes heat from Trump, ...

Balyasny Asset Management LLC Has Boosted Stake in American Express Co (AXP) as Market Valuation Declined


... Investment” on December 11, 2017, also Nasdaq.com with their article: “Ex-Dividend Reminder: JPMorgan Chase, American Express and CVB Financial” published on January 02, 2018, Bloomberg.com published: “American Express Sees $2.4 Billion Earnings ...

American Express Company (AXP) Analysts See $1.54 EPS


855,117 were accumulated by Pggm Investments. Guardian Advsrs L P has 0.28% invested in American Express Company (NYSE:AXP). 18,055 are held by Aristotle Capital Mngmt Lc. New York-based Allen Investment Limited has invested 0.02% in American Express ...

Analysts See $1.55 EPS for American Express Company (AXP)


Patten And Patten Inc Tn has invested 0.09% in American Express Company (NYSE:AXP). More notable recent American Express Company (NYSE:AXP) news were published by: Businesswire.com which released: "American Express Plans Live Audio Webcast of the ...

American Express eliminating signature requirement post credit card purchases


New York [USA]: Multinational financial services corporation American Express has announced that its users will no longer be required to sign after making credit card purchases, starting April 2018. The New-York based conglomerate is doing away with ...

Big Banks Pour Millions Into This Cyber Security Startup


Financial heavyweights are investing millions of dollars into a cybersecurity startup that aims to paralyze phishing attacks, in which hackers try to trick people into either revealing their login credentials, downloading viruses, or visiting sites ...

American Express, Mastercard and Discover to Eliminate Signature Requirement for Purchases in April 2018


T-Mobile Launches 'Team of Experts' Aimed at Personalizing Customer Service, Supports iMessage Business Chat. 14 hours ago on iOS Blog · T-Mobile held a press conference today announcing a new "Team of Experts" service, which is the company's next ...

Marriott Expands Co-Branded Card Deals With Chase, Amex


Marriott International announced news on Tuesday (Dec. 5) that it inked new agreements with JPMorgan Chase and American Express for its U.S.-issued, co-brand credit cards that are linked to its hotel loyalty programs. In a press release, the Marriott ...

AmEx and JPMorgan Will Keep Sharing Marriott's Credit Card Program


J.P. Morgan Chase & Co. and American Express Co. will remain credit-card issuers for the Marriott International Inc. rewards program, the hotel chain announced Tuesday. The longstanding U.S. partnership, in which J.P. Morgan issues Marriott credit ...

American Express to shift 3000 Phoenix workers to new campus near Scottsdale


Various employees in Customer Service, fraud detection, collections and other business areas will make the move east to the new campus, which currently houses staff dedicated to fraud detection, risk assessment, technology and other areas, Burkhalter ...

American Express Launches Blockchain-Enabled Cross-Border Business-to-Business Payment Services Using Ripple ...


On Thursday, American Express (NYSE: AXP) announced the introduction of blockchain-enabled, business-to-business cross-border payments. The American Express FX International Payments (FXIP) business is working with fintech startup Ripple to reduce ...

Amex partners with Santander for blockchain-based payments system based on Ripple's technology


American Express has opened up an instant B2B blockchain payments system using a new fintech platform from start-up Ripple, developer of the Ripple payments protocol and exchange network. US corporates can use the service to send funds to British ...

American Express (AXP) Launches Blockchain Payment Platform


American Express Company (AXP - Free Report) recently announced the launch of blockchain-enabled, business-to-business cross-border payments. The new payment system, known as American Express FX International Payments (“FXIP”), has been developed in ...

Amex launches blockchain-based business payments using Ripple


LONDON, Nov 16 (Reuters) - American Express has introduced instant blockchain-based payments using Ripple, a fintech start-up, for U.S. corporate customers sending funds to UK-based businesses that bank with Santander UK , the companies said on ...

American Express Is Getting Into Blockchain-Based Payments With Ripple


American Express has introduced instant blockchain-based payments using Ripple, a fintech startup, for U.S. corporate customers sending funds to U.K.-based businesses that bank with Santander U.K., the companies said on Thursday. American Express said ...

American Express Card Will Be Made From Upcycled Ocean Plastic


American Express is working with ocean conservation organization Parley to align with customer values around pollution and tourism. Rachel Gonzalez. 14 june 2018. Global banking company American Express turned its focus on a different kind of green ...

Casino Reviews


Players at the casinos we review on USA Online Casino can enjoy playing with no fees from Amex, completely comfortable in the knowledge that their deposits are safe and secure. ... The 24/7 customer support from American Express is tried and tested ...

Westpac to stop directly-issuing American Express credit cards


Customer Service would also be handled by AMEX. It's similar in concept to American Express' existing David Jones-branded cards, where American Express is the direct card issuer, and the David Jones logo appears on the card as the branding partner.

Amex Upgrades Online Authentication


American Express has announced SafeKey 2.0, the next generation of its online authentication tool, which provides an extra layer of security when a card member makes a purchase online at a participating merchant. Leveraging the EMV's 3D-Secure 2.0 ...

SeaLand to add Port Everglades to South American Express loop


HMM introduces 'ultra-freezer' service. South Korea's largest ocean carrier became the third provider of ultra-freezer service in the industry, which already included Maersk Line and CMA CGM. Photo:StockAppeal / Shutterstock.com. AAFA urges clearer FTC ...

Dow 30 Stock Roundup: AmEx, IBM, JNJ, Goldman Beat


The Dow experienced substantial gains over this week, powered primarily by strong earnings expectations and bullish results. The index ignored Trump's hawkish comments on Iran to surge higher on Monday. The index hit a new intraday record on Tuesday ...

AmEx Chief's Mission: Get Millennials, Keep the Rich


Entrepreneur Christopher Burch has been a loyal user of American Express Co. cards since 1979. This year, he switched almost all his spending to J.P. Morgan Chase & Co.'s Sapphire Reserve card. Regaining customers like Mr. Burch, who made the Forbes ...

American Express CEO Kenneth Chenault to Step Down -- Update


Kenneth Chenault, the head of American Express Co. and one of the country's most prominent African-American corporate leaders, will step down as chairman and chief executive Feb. 1, capping a 16-year run at the iconic card company as it grapples with a ...

American Express' CEO is stepping down


We've dealt effectively with competitive challenges and redesigned our marketing, Customer Service and risk management capabilities for the digital age." Chenault has been at the helm of the firm for nearly 17 years, during which American Express ...

American Express' CEO is stepping down (AXP)


Kenneth Chenault, the chairman and CEO of American Express, is stepping down after 37 years at the company, it announced in a press release on Wednesday. He will be replaced on February 1 by Stephen Squeri, who has been the company's vice chairman ...

American Express fee accusations get US high court hearing


The U.S. Supreme Court accepted a case that could roil the credit card business, agreeing to consider reviving government allegations that American Express thwarts competition by prohibiting merchants from steering customers to cards with lower fees. A ...

Supreme Court to consider American Express fee dispute


WASHINGTON (AP) — The Supreme Court is taking up an appeal by 11 states that argue American Express violated antitrust laws by barring merchants from asking customers to use other credit cards that charge lower fees. The justices said Monday they ...

Supreme Court to Hear Microsoft Email Battle, American Express Antitrust Cases


The company turned over what it had stored in the U.S., but sued to block the warrant for international evidence, USA Today reported. Microsoft said that if it was forced to hand over the data from other countries to federal prosecutors, it would open ...

Supreme Court to Hear AmEx Antitrust Case -- 2nd Update


The Supreme Court intervened in a high-stakes case for the credit-card industry Monday, saying it will review a government antitrust challenge to American Express Co. rules that bar merchants from steering customers to cards that charge lower fees.

Can American Express (AXP) Pull a Surprise in Q3 Earnings?


American Express Co. (AXP - Free Report) is scheduled to report third-quarter 2017 results on Oct 18 after market close. Last quarter, this company surpassed the Zacks Consensus Estimate by 0.7%. However, earnings declined 30% year over year as the ...

American Express Announces New Finance Product For Small Businesses


American Express (AMEX) announced on Thursday the launch of a new addition to its suite of business financing products, which are designed to help businesses with access to working capital and short-term financing, Business Loans. According to the ...

American Express Business Travel Offers No GDS Surcharges with British Airways and Iberia


American Express Global Business Travel (GBT) said it has reached a multi-year agreement with British Airways and Iberia that will allow its clients to avoid paying a surcharge on air fares through participating GDSs. Starting Nov. 1, the two airlines ...

American Express changes Centurion Lounge Policy


This week American Express announced that non-Platinum-card members will no longer have the option of paying a $50 fee for day passes to its network of popular Centurion Lounges. At the same time, it announced the opening of two new lounges this month ...

Iggy Azalea Being Sued by American Express for Not Paying $300000 Credit Card Bill


Iggy Azalea Being Sued by American Express for Not Paying $300,000 Credit Card Bill. Subscribe · Beyoncé Knowles · Kanye West · Lady Gaga · Taylor Swift · Gwen Stefani · Subscribe. Home · News · Watch PEN · Photos · Videos · Subscribe · Subscribe ...

American Express' New Campaign for India is Based on Trust, Service & Security


Staying true to the global positioning of 'World Class Customer Service' American Express has launched its first through-the-line campaign in India. American Express' first ever brand campaign in India in a decade - 'Realise The Potential' - lives to ...

American Express introduces Cobalt - a ground-breaking credit card that rewards Canadians for their busy lifestyles


The new Cobalt Card features 5x points on eats and drinks, which includes grocery, and 2x points on travel and transit, including taxis. TORONTO, Sept. 26, 2017 /CNW/ - Today, American Express Canada announced the launch of the Cobalt Card, a new ...

Why Amex is the best travel credit card for you


... replaced within 48 hours, no matter where you are in the world. And of course, the 24X7 Customer Service guarantees that you're always covered for your loss. Case in point: you can go about enjoying your journey, and would never have any room for ...

American Express Built a Game That Lets You Play Tennis Against an AI Opponent at the US Open


Venus Williams checks out a special game of tennis at the American Express U.S. Open fan experience. All photos courtesy of American Express. Share. By Katie Richards. |. August 31, 2017. Share. Ready to brush up on your swing and get a feel for what ...

American Express Company (AXP) Stake Lowered by CWA Asset Management Group LLC


Capital Interest owns 779,000 shares or 0.08% of their USA portfolio. Moreover, Osborne Prtnrs Cap Management Lc has 0.25% invested in American Express Company (NYSE:AXP). ... (NYSE:NRZ)'s latest quote $16.56 $-0.57 -0.36% will find technical support ...

American Express Just Launched a New Feature for Cardmembers. But Is It a Good Deal?


American Express unveiled a new feature today that gives consumers more options and transparency on their credit card payments. The "Pay It Plan It" feature is now available on some consumer credit cards and co-branded cards, and gives cardholders two ...

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