Contact CarMax Customer Service

Find the details for contacting the CarMax Customer Service department. You will notice multiple methods for contacting CarMax Customer Service including the phone number, steps to reach a human, the department's hours of operation and more.

You can click here for complete CarMax customer service contact options.

Customer Service

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  • How to reach a live person:
    • Press 1
  • Hours of Operation:
    • Mon-Fri: 8:30am-8pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • The customer service phone number for CarMax Auto finance is 800-925-3612 and is available Mon-Fri, 8-10 and Sat 9-6 EST

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