Fat Brain customer service

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Customer service

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User Reviews

Posted by K


Terrible customer service.

Posted by Anonymous


I feel like a fool! I bragged about your products n recommended them! First time I have a problem I call n to asl for help I'm completely blown off! What a total disappointment! I thought I'd at least you know that your customer service is AWFUL! A company that treats its paying customers badly is not worth buying from! You can bet news travels fast when it comes to rotten customer service! I bought over $100 of your toys for our special needs daughter for Christmas. The Whirlygig spinners just do not stick. Tried everything but they won't stick. But I guess your company doesn't back it's product! Shame on you!

Customer Service Ratings

Based on 59 votes.

3.2

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Fat Brain customer service news

Fat Brain Toys gets investment

Terms were not disclosed. The companies said the new partnership will enable Fat Brain Toys to deliver their combination of customer service and product innovation to a much larger audience. Fat Brain Toys had three finalists in Toys of the Year ...


E-retailer Fat Brain Toys attracts private equity investment

Winona Capital will make “a significant investment” in the web-only toy retailer, providing funds for growth. Lead Photo. Mark Carson, president, Fat Brain Toys. Fat Brain Toys LLC, a web-only retailer that describes itself as “living proof that toys ...


Fat Brain Toys Puts Social Media to Work for Innovative Toy Awards Program

Recent winner of the "Big Break for Small Business" sponsored by Facebook and American Express OPEN, Fat Brain Toys credits their rapid growth to offering quality toys coupled with truly remarkable customer service. Visit http://www. ...

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