Fifth Third Bank customer service

Fifth Third Bank is a regional bank based out of Ohio. Fifth Third offers commercial as well as consumer banking products. Fifth Third Bank has an extensive questions and answer section for customer support in addition to phone, email and branch support.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-972-3030

  • How to reach a live person:
    • Press 0 five times and then press 8 at the following menu
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

22
Oct

Posted by Leslie


on 10/22/23 at 8:32AM

I have been a valuable customer since 1985. Never did I want to switch to a different institution. I'm so not satisfied now that I am in the process of switching banks. You all have caused such a disservice to me I've had enough. On the 29th of September I reported my debit card lost. The person I spoke to assured me that they had ordered me a new one. Sadly they did not. Since that time I have spoken to 3 others all of which informed me no card was ordered. It finally got ordered it will be 2 weeks before I get it. I will no longer bank with you starting the 2nd week of November. And my son will be switching as well. I'm tired of playing your game!
Regards, Leslie Portwood

05
Feb

Posted by Anonymous


on 2/5/18 at 2:49PM

I am trying to get a lien release on a car that has been paid off since 2014. Name Shirley . NONE OF THE NUMBER I HAVE CALLED DEAL WITH THIS.

09
Dec

Posted by John


on 12/9/17 at 4:06PM

Worst banking institution that I've ever dealt with. I'll be closing my account first thing Monday morning.

17
May

Posted by Anonymous


on 5/17/16 at 9:23PM

I cannot believe I cannot reach my own bank I didn't eat certain hour and a half to be Bank hours this is ridiculous I feel that you guys are not up-to-date

16
May

Posted by Anonymous


on 5/16/16 at 5:14PM

Your phone system for after hours is ridiculous. I don't have online set up, I simply have a car loan with you and wanted to call and get the balance of my loan. Your recording spun me in circles and eventually dumped my call. I called 3 times total never got to a representative, I don't even think speaking to a CSR is an option and I never got my loan balance. I find it hard to believe a nation wide bank does not have a 24 customer service line for customers.

View all 78 Fifth Third Bank customer service reviews »
Customer Service Ratings

Based on 124 votes.

2.6

Get Immediate Help

Have a Fifth Third Bank question? Get immediate Fifth Third Bank support from HelpOwl.com.

Got an Idea?

Have an idea for Fifth Third Bank? Submit, rate and comment on Fifth Third Bank ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Fifth Third Bank corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Fifth Third Bank customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Fifth Third Bank hours of operation for locations near you!. You can also find Fifth Third Bank location phone numbers, driving directions and maps.

Fifth Third Bank customer service news
Fifth Third Bank announces a $1 million donation for Cincinnati shooting victims

It's called the Cincinnati Strong Victims Fund. Fifth Third Bank officials announced Friday that it has launched a new fund to support the victims of the Sept. 6 shooting at its headquarters at Fountain Square. And the bank launched it with $1 million ...

FBI investigating theft of $100K from Fifth Third Bank customers at 'cardless ATMs'

The FBI is investigating the theft of more than $106,000 from Fifth Third Bank ATMs, according to federal court records, with many of the affected customers residing in the Cincinnati area. An FBI special agent wrote that Fifth Third detected ...

What we know about the Fifth Third Bank shooting in Downtown Cincinnati

The shooter, identified as Omar Santa Perez, 29, killed three people and injured two others before being shot and killed by police officers after a brief gun battle. At a press conference on September 7, Cincinnati Police Chief Eliot K. Isaac said he ...

Related Companies

Listings for companies similar to Fifth Third Bank: