Hasbro customer service

Quickly locate Hasbro technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Hasbro page at any time.

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Customer Service

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Phone: 800-255-5516

  • How to reach a live person:
    • Press "0" continually until connected
  • Hours of Operation:
    • Mon-Thurs: 8:30am-5:00pm EST
      Friday: 8:30am-1:00pm EST
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User Reviews

15
Jun

Posted by Anonymous


on 6/15/22 at 8:13AM

I purchased two Nerf super soaker squirt guns in March (for an Easter present) at Target. Since pool weather is finally here we opened them this week, neither one of them work, which surprises me because Nerf is always so good. Too late to return and I don't have the receipt because i never thought that they would not squirt.

14
Sep

Posted by womens leadership academy 2020


on 9/14/19 at 8:51AM

Dear Sirs,

I recently. bought the baby/toddler computer for a gift. My comment is why are the photos on the box of 2 boys, this is discrimination and you are supporting the re-enforcement that girls are not for science/math. Yes babies do not see the box, but parents do, so you are focusing that "boy" parents buy this product and if the mother is not well educated she may believe it is a boys toy. changing equality begins with you and. you. should at least have a toddler girl and boy on the cover.
It begins with. you. to. change the world.

26
Apr

Posted by Anonymous


on 4/26/19 at 7:47AM

Why is it so hard just to get a hold of somebody? I'm trying to find out if I have an Easy-Bake Oven it came with cupcake pan and the mix came with the paper cupcake things that you put inside the cupcake pan I'm not sure from what I'm reading if we could put the cupcake holders inside the pan and bake them like that

29
Dec

Posted by Anonymous


on 12/29/13 at 6:05PM

I am having problems with big hugs Elmo. We purchased him on xmas, we have been threw 3 sets of batteries. The battery compartment is warm to the touch and the batteries keep dieing. No it has not been left on, my daughter played with maybe an hour total. I also purchased a two year warranty. Now I just read about other people having the same problem. Who do I get ahold of, and why is there no recall?

19
Sep

Posted by misspolly paula


on 9/19/13 at 2:52PM

I Just Want To Complain About Your Pony Girl Doll's I Brought 4 Of Them And Once They Pull On The Leg's They Come Off And You Can;t Put Them Back On 'at Least Make Them Were You Can Put The Leg's Back On For The Price My Grand Daughter Really Likes Them But I Won't Be Buying Anymore Cheapy Made.

View all 6 Hasbro customer service reviews »
Customer Service Ratings

Based on 400 votes.

4.1

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