Posted by Anonymous
I called the Holiday Inn in Roswell NM. Someone answered the phone didn't say nothing and put me on hold. I called back the person did it again. I called again finally reached a female by the name of Jeanette I think. I asked her why she did that to me and she said she just put me on hold. The frustration is that she didn't even tell me to please hold. I finally called back this morning reserved a room for my nephews graduation I believe people like that shouldn't be working at a customer oriented establishment, especially dealing with people. I want something done for this lack of customer service I was given I was treated poorly and unfairly.