Holland America Line customer service news

Find the latest Holland America Line news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Holland America Line Updates Trade Training Course and Agent Benefits


Holland America Line Academy, the cruise line's travel agent training program, is getting updated with new rewards for participants and a new specialist course. Now, agents completing courses with HAL Academy will be placed into three different levels ...

Holland America Line Sells Prinsendam


Holland America Line is taking the Prinsendam out of its fleet after selling it to German cruise company, Phoenix Reisen. All cruises on Prinsendam scheduled through July 1, 2019 will still sail — Holland America has chartered the ship back to ...

Holland America Line Launches Travel Trade Podcast


Holland America Line has launched a new PartnerSHIPS Podcast series tailored made for its travel agent partners. The podcasts, which will be released bi-weekly starting this week, will offer tips about selling Holland America and give agents another ...

Holland America Line wins 2018 Clarabridge Luminary Award for elevating the guest experience


SEATTLE, WASH. - In a reaffirmation of Holland America Line's commitment to the guest experience, the cruise line was recently presented with the Luminary Award from Clarabridge, Inc. at the 10th Annual Clarabridge Customer Connections event.

Holland America Line viert haar 145-jarig jubileum


In 1895 bood de rederij al voor het eerst een vakantie cruise aan maar de grootste activiteit in die tijd was het overbrengen van Europese immigranten naar de USA. Bijna 1 miljoen mensen hebben de oversteek met HAL gemaakt. Vandaag de dag heeft de ...

Holland America Line Refreshes Travel Agent Training Program


Holland America Line introduced new courses to its training program, designed to help travel advisors grow their cruise business and maximize commission-earning potential. Four interactive core courses were added to the Holland America Line Academy ...

Holland America Line Academy Adds New Specialist Courses


Holland America Line Academy's recently added new Core Courses, designed to help travel advisors grow their cruise business and maximize commissions. The four courses include videos and interactive quizzes, providing insider tips, helpful insights, and ...

First Impressions of Holland America Line MS Eurodam and Video Tour


It's hard to believe I never sailed on a Holland America ship before. Even though it was only a one day sailing it didn't take long for me to really love Holland America Line's MS Eurodam. MS Eurodam is a Signature Class ship (along with MS Nieuw ...

Holland America Line: uitbreiding aanbod Panamakanaal


Holland America Line breidt haar aanbod in het Panamakanaal behoorlijk uit. In de periode herfst 2017 tot lente 2018 worden met acht schepen negentien cruises aangeboden. Naast complete passages biedt het ms Zuiderdam twee gedeeltelijke ...

Holland America Line offers more ways to experience Panama Canal in 2017-18


Travelers who want to transit the lakes and locks of the Panama Canal will have eight Holland America Line ships and 19 cruises to choose from between fall 2017 through spring 2018. In addition to the full transits, ms Zuiderdam will offer two Southern ...

Un Océan de Croisières et Holland America Line fêtent le 1er anniversaire du Koningsdam


En ce mois de Mai, Holland America Line commercialisé par Un Océan de Croisières voit le dernier navire de sa flotte, le Koningsdam, fêter son premier anniversaire. À lire aussi. Challenge Croisieurope : huit places à gagner en Afrique Australe. 11 ...

Holland America Line Adds Beverage Package Option


The new Elite Beverage Package lets guests enjoy any premium spirits, cocktails, wines, beers, coffees, nonalcoholic beverages, bottled water and sodas up to $15 each for the duration of their cruise. It also offers cocktails from mixologist Dale ...

Holland America Line Academy Launches New Specialist Courses


Holland America Line Academy is offering four new specialist training courses, in addition to its core program. The 20-minute interactive courses cover the Panama Canal, the Mediterranean, Alaska and Grand Voyages. Graduates will earn three CLIA ...

Holland America Line Showcases Exploration Central Program


Holland America Line's new Exploration Central (EXC) program that transforms a ship's Crow's Nest into educational shipboard centers will debut on ms Westerdam in May, the line unveiled this week at Seatrade Cruise Global in Fort Lauderdale. The ...

Portland Port has welcomed its biggest cruise ship ever, Holland America Line ship, the MS Koningsdam


PORTLAND Port has welcomed its biggest cruise ship ever. Docking at 6am yesterday, the luxurious 99,500 ton MS Koningsdam is the newest ship from the prestigious Holland America Line. Following the arrival of the 295m Mein Schiff last week, the 300m ...

Holland America Line Considering Adding New Features for Next Pinnacle Class Ship


(9:45 a.m. EDT) -- Holland America Line could be adding a number of new features on its next Pinnacle Class ship, including a new restaurant. The changes that may come are based on passenger feedback and observations by crew onboard its newest ship, ...

Holland America Line takes delivery of ms Koningsdam from Fincantieri Shipyard


SEATTLE - Holland America Line took delivery of ms Koningsdam on March 31, 2016, officially making it the first Pinnacle-Class ship in the fleet. The signing ceremony took place at Fincantieri's Marghera shipyard in Italy. Following the signing, the ...

Holland America Line invites guests to 'Savor the Journey' with a new brand campaign


... "The Voice," "The Tonight Show Starring Jimmy Fallon," "Saturday Night Live" and "60 Minutes," as well as during other programming on networks including HGTV, History, Bravo, Golf Channel, MSNBC, USA Network and Public Broadcasting Service (PBS).

Holland America Line's ms Eurodam receives innovative new bar, entertainment venues and suite upgrades in Dry Dock


SEATTLE - When ms Eurodam re-entered service Dec. 20, 2015, following a scheduled 14-day dry dock in the Bahamas, guests were introduced to several new concepts recently announced by Holland America Line. The most notable new additions are ...

Holland America Line presenteert twee nieuwe samenwerkingen


29-02-2016, 9:33. TRIP-TIP: 'Pretpark Westergasfabriek'. 29-02-2016, 9:02. Inspiratieavonden USA bij D-reizen in Haarlem en omgeving ..... Jet Airways: Customer Service Agents · Ministerie van Defensie: Onderofficier eerste monteur vliegtuigonderhoud ...

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THERE'S a new danger on the high seas, but it's not exactly what you'd expect. In one of the largest payouts in recent history from a US federal court, a businessman has won an incredible $30 million in damages after suffering a minor brain injury when ...

Holland America Line kondigt nieuwe projecten aan


Holland America Line kondigt vandaag op een persconferentie in New York een viertal nieuwe projecten aan. Baanbrekende samenwerkingen met BBC Earth, AFAR Media en software platform Utrip staan op het programma, evenals nieuws over een ...

Holland America Increases Daily Cruise Gratuities


(6:20 p.m. EDT) -- Holland America Line has raised the daily gratuity added to passengers' accounts, effective from December 1, 2015. The new hotel service charge for passengers in interior, oceanview and verandah cabins will be US$12.50 (up from ...

Holland America Line op Cruise Tour


Holland America Line gaat op Cruise Tour door heel Nederland. Dit najaar worden verschillende steden bezocht om toekomstige reizigers te ontmoeten en het verhaal achter het cruisen te laten zien. Tijdens deze tour kunnen zowel agenten als reizigers ...

Special culinary experiences highlight Holland America Line's 'Sip, Savor and ...


SEATTLE, WA - Guests looking for a more immersive culinary cruise experience can book one of Holland America Line's "Sip, Savor and Sail" itineraries in the Caribbean, Europe and Alaska. On these five special voyages, guests will be introduced to the ...

Holland America Line's new ms Koningsdam moves to outfitting dock at ...


SEATTLE, WA - Holland America Line celebrated another milestone this week in the construction of ms Koningsdam with the float-out and transfer of the ship from its dry dock to its outfitting dock at Fincantieri's Marghera shipyard in Italy. At the ...

Holland America Line's ms Eurodam achieves perfect score on US Public Health ...


SEATTLE, WA - On a recent surprise United States Public Health inspection conducted by the U.S. Centers for Disease Control and Prevention, ms Eurodam became the first ship in Holland America Line's history to achieve eight consecutive perfect scores ...

Holland America Line's cruise ship rescues pilot from the ocean off the coast ...


SEATTLE, WA - On Sunday, Jan. 25, 2015, at 5:21 p.m. local time while en route to Lahaina, Hawaii, Holland America Line's ms Veendam answered a request for assistance from the United States Coast Guard to rescue a pilot who had ditched his ...

Bookings are open for first time on Holland America Line's new ms Koningsdam


SEATTLE - Guests can now make bookings for the highly anticipated Premiere Voyage and Premiere Sailings of Holland America Line's ms Koningsdam, due for delivery in February 2016. Open for reservations today, Dec. 1, the first sailings of the line's ...

Natale e Capodanno con Holland America Line


La compagnia Holland America Line, rappresentata in Italia da Gioco Viaggi, Tour & Cruise Operator, lancia una serie di crociere per le festività natalizie e di fine/inizio anno: Asian Adventure Holiday, South America & Antartica Holiday, Western ...

Holland America Line announces name of new ship


Holland America Line has announced that its newest and largest ship set for delivery in 2016 will be called Koningsdam. The first part of the name, "koning," stems from the Dutch word for king. All of HAL's ships carry the suffix –dam, but some of them ...

Sail the Suite Life with Holland America Line


SEATTLE - From cozy inside cabins to grand luxury suites, Holland America Line offers a variety of stateroom options to suit every desire. For guests looking to indulge, the suites on Holland America Line ships range from comfortable Vista Suites with ...

Holland America Line's 'Above and Beyond' program features special savings on 2014 cruises and land+sea journeys ...


SEATTLE - In anticipation of the 2014 sailing season, Holland America Line is launching a new Above and Beyond promotional program that allows guests to take advantage of four special offers, including an onboard spending credit that can be put toward ...

Holland America Line's ms Noordam to sail Central and Western Mediterranean cruises in 2014


New flights between USA and China's Hangzhou begins July 13, 2016 · The Related Group and sbe expand to Argentina ... As travel industry grows so does need for more engaged Customer Service · Multimillion dollar renovation revealed at Residence Inn ...

Holland America Line to acquire McKinley Chalets Hotel in Denali National Park from Aramark


SEATTLE, WASH., - Holland America Line, through its subsidiary Holland America–Princess Alaska, has reached an agreement in principle to acquire the McKinley Chalets Hotel in Denali National Park from Aramark Sports and Entertainment Services.

Holland America Line to acquire McKinley Chalets Hotel in Denali National Park


SEATTLE, WA — Holland America Line, through its subsidiary Holland America–Princess Alaska, has reached an agreement in principle to acquire the McKinley Chalets Hotel in Denali National Park from Aramark Sports and Entertainment Services. Holland ...

Holland America Line to acquire McKinley Chalets Hotel in Denali National Park ...


Holland America Line, through its subsidiary Holland America–Princess Alaska, has reached an agreement in principle to acquire the McKinley Chalets Hotel in Denali National Park from Aramark Sports and Entertainment Services. Holland America Line will ...

Princess Cruises and Holland America Line donate $1 million to University of ...


ANCHORAGE, AK - Princess Cruises and Holland America Line have joined forces to donate $1 million to the University of Alaska Foundation. The gift will provide funding in three main areas: research and education critical to the health of the sea ...

"Un Océan de Croisières" (ex CIC) représentera Holland America Line et Seadream Yacht Club


Compagnie Internationale de Croisières devient désormais "Un Océan de Croisières". Nouveau logo, nouvelles compagnies et surtout la volonté de participer encore plus activement au développement de la croisière sur le marché français, malgré une ...

Holland America Line commemorates 100th anniversary of Panama Canal


SEATTLE, WA - Six Holland America Line ships will sail 28 full and partial transits of the Panama Canal during the fall 2013 through spring 2014 season, which coincides with the canal's 100th anniversary. Ranging in length from 10 to 22 days, the ...

Cruise profile: Holland America Line delivers up ships with history and style


As part of our occasional series profiling the big cruise companies, SeaView's cruise expert David Simpson gives the low down on historic Holland America Line... The low down. With a 135-year maritime history, Holland America Line is one of the oldest ...

Holland America Line, tra Mediterraneo e Nord Europa


La brochure contiene una selezione delle migliori proposte di crociera da aprile ad ottobre di quest'anno, a partire dal Mediterraneo (con crociere di 7, 10 e 12 notti da Civitavecchia, Venezia e Barcellona), per passare alle 7 e 10 notti in Nord ...

Holland America returns to the Land Down Under and South Pacific


SEATTLE, Wash. - In winter 2012 and spring 2013 two Holland America Line ships –– ms Oosterdam and ms Volendam –– will sail a series of Australia, New Zealand and South Pacific cruises, visiting more than 50 ports where guests can revel in the ...

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