Posted by J. C.
I had the chicken bowl two pieces of chicken and two pieces of broccoli the rest was a bowl of rice and it wasn't real! Put meat and broccoli in it and charge for it!!!!!
Jack In The Box customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Jack In The Box.
01
May
30
Apr
Posted by Lashona
The jack in the box in Dayton Texas is ran real unprofessionally. Employees are working by themselves at 1 and 2 in the morning. I was in the restaurant when at least 3 or 4 workers complaining about their pay checks and the store manager seem unbotherd. Someone really needs to look deeply into this store because I believe there is a lot of dirty business going on. Someone really need to go and investigate Landon and Amber. This is serious. This is people lives and money at risk and her don't care about no one. There are school kids working after 10 pm, employees working when they have not been put in the system and didn't get paid, and much more. This store needs to be SHUT DOWN. someone needs to visit this location before something bad happens.
21
Apr
Posted by estelle
Today I purchased 2 "Bac Sws Btry Jack" and a small french fry. All of these products tasted terrible & could Not be eaten. The fries were hard, hamburgers overcooked, rolls hard and did not look anything like your ad showing these foods. I waSted over $10.00 and will not go back. I am sure the corporate president would not eaT THIS. I would like my money back. The food was terrible.
03
Apr
Posted by Anonymous
Every time I go to this jack in the box in temple TX 3608SW HK Dodgen Loop I am 65% of the time disappointed all I get is two jumbo jacks only mustard ketchup and pickles and something is always wrong with it and then when I ask to get it corrected the people are rude mostly in drive thru I wish the staff was better trained I worked for Jack for ten years and the system is still broken--JIB #3862
03
Mar
Posted by Maryalice
Went to jack in the box located in ventura ca on seward last night had order inside they employees forgot to make our order we had 4 orders we waoted 30 minutes went up to see what was taking so long they said they forgot but to wsit anothet 2 minutes i adk to talk to manager when she came to the front i told her what happen she took our receipts she never came back to talk to us again very bad customer service
25
Feb
26
Jan
Posted by Brittney
Stop by Jack in the box located in Midland TX 79707 on Wadly drive worst Jack in the box EVER gals advertising it's 12 pm and they were closed the he lady by the name of Brittany has the nerve to tell us they were closed after she had a full room full of employees so we asked her why were they closed she said due to employees. What who dose such thing there were five people there and we asked for her name she yelled at us BRITTNEY and we told her we were contracting corporate she said you go right ahead why that is a law suit and I recorded her on my phone I highly suggest that employees should watch them self's how they speak to people or customer service and they need to rehire to there people that will keep me here food restaurant in business this is so unexseptabl and rude and I wish someone would reach out to me from corporate my information is below and I myself am from food industry franchise.
24
Jan
Posted by Vicky
Pass 2 visits to Jack in Box
516 Wood St. Gilmer TX....
I have ordered large orders of regular tacos ...extra crispy....even waited 10 minutes for them....just to get rubbery,greasy ones so bad sack has grease coming through it....
I believe I am entiled to be reimbursed for this.Even if it is coupons for free ones.....I am a widow on fixed income.. Can't afford to just throw money away.
My email address
16
Dec
Posted by Anonymous
We stopped at restaurant #6318. After waiting 16 minutes we dysciveed our burgers sitting on counter but they just had started fries. When we complained manger said she would remake burgers after fries finished. So I could basically have cold burgers and hot fries or hot fries and cold burger. Asked for refund and number of her supervisor. Got number to take survey instead.
04
Dec
17
Aug
Posted by Anonymous
I just went up to the Jack and the Box by my house I've been going to for years and years I had $10 on my credit card it took the money off but did not give me the order now she said the money will be put back sometime it took the money I had on my card and didn't give me the order the order was $7 she took $10.23 off my card I want my money back or my food my number my name is Burtis Dockery
And the girl at the window was rude and unprofessional she shut the window in my face because I guess because I am not Hispanic this is bullcrap not a way to run a business Jack and the Box PS I live at 8801 little Walnut Drive for 50 years I have lived in this house your Jack and the box is located on North Lamar between 183 and Rundberg in Austin Texas
08
Jul
19
May
05
Apr
25
Feb
24
Feb
09
Feb
Posted by Anonymous
I was very disturb when this morning around 6am I went to the Jack in the Box at 2 locations. One on McCart and off sycamore school road in ft worth tx. The one one McCart said he had a issue and couldnt take my order. The other one said she was the only one here and was unable to take orders. Very unhappy customer.
24
Jan
02
Jan
25
Dec
02
Dec
Posted by Anonymous
We live in Waller, tx. Stopped by your store on 2920 at 290 fwy. The order was placed and we paid the total. Got home nd the #7 had curly fries and a drink but no hamburger. Also ordered two burgers off the budget order and 4 tacos and a chicken burger but got another type chicken burger. This was close to 11pm. Not sure how the mistake was made as the order was placed but lacked the #7 burger and no budget chicken burger other than a regular chicken sandwich. The jr budget burgers were not the same as normally. These people are doing a horrible job following orders and need to either be released or better trained. I fell I needed to let you know we were not happy with our service received. I can be reached at Thanks
27
Nov
22
Nov
Posted by motor
every time i visit bellfort and mlk restaurant, they are out of something. this morning they didn't have sugar for my coffee or syrup for my number thirty meal.you sure make my day,jack.8:06 in the morning as i wait for i have to wait for a employee to go get want i need, my food gets cold.thanks for a lovely meal,jack
