Find the latest KeyBank news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
A surefire way of annoying people is making them wait for money. That can lead to ruined friendships, strained family relations and countless arguments and frustrations. Financial institutions (FIs) and the corporate clients they serve are figuring out ...
KeyBank has acquired a digital lending platform for small businesses developed by Bolstr, the financial institution (FI) announced Wednesday (June 20). KeyBank expects to fully implement the platform sometime this year as it moves to accelerate small ...
Classic-rock fans recognize the melody, if not the title, of his set's leadoff song, “The Stake,” which he followed with a parade of radio favorites: “Swingtown,” “Abracadabra,” “Living in the U.S.A.,” “Space Cowboy” and “Take the Money and Run.” The ...
Junior Achievement of New York is the local affiliate of Junior Achievement USA, the world's largest organization dedicated to giving young people the knowledge and skills they need to own their economic success, plan for their future, and make smart ...
USI, which has about $1 billion in annual revenue, according to Insurance Journal, most recently completed an acquisition of Wells Fargo Insurance Services USA, formerly of Wells Fargo & Co., in December. Morgan Stanley & Co. LLC is acting as financial ...
PORTLAND, Ore. (AP) — Portland Police say they've arrested a serial bank robber dubbed "The Lazy Leprechaun." KATU-TV reports (http://bit.ly/2y6mtnO ) that officials are reporting that 35-year-old Eric B. Smotherman robbed the KeyBank on northeast ...
Snapsheet, a virtual claims insurtech provider, is partnering with KeyBank for the launch of Snapsheet Transactions, a payment solution for insurance claims. Instead of insurance carriers sending claimants a cheque in the mail once a claim is settled ...
KeyBank has hired Riverside's John Keller as Senior Relationship Manager for its commercial banking portfolio in Fairfield County. Keller will manage new and existing relationships with middle market commercial clients with revenues in excess of $30 ...
He joins the company from HSBC Bank USA in New York City where he served as Senior Portfolio Manager, and led the underwriting of senior loans for the Northeast market. Previously he was a Senior Relationship Manager for middle market clients in the ...
BURGETTSTOWN, Pa. (KDKA) — John Mellencamp grew up amidst the corn fields of Seymour, Indiana, and Willie Nelson in rural Abbot, Texas. So their roots are in the soil of the American farmer; and clearly, so are their hearts. Once again, they are ...
... which helps clients manage all servicing processes â from payment processing to escrow administration, Customer Service, default management and more â can accommodate virtually any size portfolio, and includes award-winning client support services.
KeyBank is the official bank of Cleveland Browns wealth management and the private bank of the team according to Crains Cleveland. It's a long-term contract that includes signage and naming rights to the FirstEnergy Stadium premium seating.
KeyBank presents a $10,000 grant to Junior Achievement of New York on June 14, 2017. Pictured from L-R: Diane Reilly, Business Banking Relationship Manager, KeyBank; Joseph A. Peri, President, JA New York; Orla Fitzsimons, Director of Lower Hudson ...
Will that make a difference for Customer Service? “We really try to make sure that our communities understand that our purpose is to help our clients and our communities thrive, and we do that through being values-based, relationship-based, and maybe ...
KeyBank increased its lending volume through the Small Business Administration 7(a) program by 44% this past year and announced plans to do even more in 2017 as a result of its recently completed acquisition of First Niagara Financial Group.
... Caudill , Reporter Published 12:45 p.m. ET Nov. 2, 2016 | Updated 9:26 p.m. ET Nov. 2, 2016. Presto graphic Buy Photo. File photo (Photo: News Journal file photo)Buy Photo. 67 CONNECTTWEETLINKEDINCOMMENTEMAILMORE. CLEVELAND - The.
TEANECK, N.J., Oct. 27, 2016 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced that it has enabled Ohio-based KeyBank, one of the largest regional financial institutions in the U.S., to reimagine online and mobile banking by providing a more ...
Cognizant has assisted KeyBank in implementing Oracle Banking Platform (OBP) from Oracle FSS as part of the bank's tech revamp. Cognizant says it redesigned KeyBank's core systems, applications, business processes and customer interfaces to “simplify ...
BURGETTSTOWN, Pa. (AP) — KeyBank is assuming the naming rights deal for the southwestern Pennsylvania outdoor concert venue most recently known as First Niagara Pavilion. The 23,000-capacity amphitheater near Burgettstown is run by concert ...
KeyBank has told former First Niagara customers unable to access their online banking accounts this week that they'll get $100 deposited in their accounts. The bank also apologized to customers who were locked out of their accounts as it worked to ...
Somebody tries to login, they can't login, they call the call center and the call center volume built throughout the day where the wait times were more than usual,” KeyBank's Pittsburgh Market President Todd Moules said. Moules said the login process ...
“This is causing call volume and call center [calls] to go down." Seventeen First Niagara branches in our area converted over to KeyBanks. Four of them closed. Over 1,100 KeyBank "buddies" are helping First Niagara tellers with the change. "But a guy ...
Staffing at KeyBank's call center was increased by 40 percent, although several customers complained of wait times of an hour or more. "The volumes are up in our branches. The volumes are up in our call centers," said James Barger, market president of ...
PITTSBURGH (KDKA) – Pittsburgh area customers of First Niagara Bank have gotten used to name changes. After all, First Niagara used to be National City which used to be Integra which used to be Equibank. The latest name is KeyBank, a Cleveland-based ...
First Niagara customers may call First Niagara's Customer Service center at (800) 421-0004 for assistance during the conversion. The acquisition, which was announced on Oct. 30 last year, includes approximately 300 First Niagara branches in New York, ...
First Niagara, which made its first appearance on Connecticut's banking landscape in August 2010, is ending its run as regional financial institution this weekend. Taking First Niagara's place is Cleveland-based KeyBank, which announced it would ...
Moules is hopeful that customers will enjoy a familiar experience. “The sign is changing, our capabilities are improving, but the people and the Customer Service should be the same,” he said. Jim Martin can be reached at 870-1668 or by email. Send ...
As a result of the evaluation, your KeyBank branch (219 E. Main St., Batavia) is closing." Those with questions are asked to stop by the Batavia branch of KeyBank before Dec. 2 or to call KeyBank Customer Service at 1-800-KEY2YOU (1-800-539-8336).
KeyBank of Cleveland, which closed July 29 on its acquisition of First Niagara Bank, has named the top leadership for the former First Niagara banking territory in the region. First Niagara's Robert Kane will remain on as market president and ...
KeyCorp is now turning to its new customers after closing on its acquisition of First Niagara Financial Group. The Cleveland, Ohio-based bank has launched an online portal to begin addressing some of the questions customers of First Niagara may been ...
KeyBank announced Elaine Harvey has been named vice president and business banking relationship manager for its Business Banking group in Oregon. Harvey has a 20-plus-year resume of banking experience in the Salem and southern Oregon markets.
In a news release Friday afternoon, the Worthington Division of Police said the KeyBank at 5633 N. High St. was robbed by a man with a "silver semiautomatic pistol." According to the release, the man displayed the weapon and "demanded cash from the ...
Nancy Pelosi delays House Democratic leadership vote amid disarray; Kaptur, Ryan weigh challenges · Sangetsu USA acquires Fairlawn-based Koroseal Interior Products · Riverside Co. to sell controlling stake in Italian artisanal ice cream manufacturer ...
Playhouse Square on Monday, June 27, made official what has been rumored for a while: the megahit “Hamilton” is coming to Cleveland as part of the 2017-18 KeyBank Broadway Series. You'll still have to wait, though, for specific dates and ticket ...
Police are looking for a man suspected of robbing a bank in Rochester on Wednesday. According to Rochester Police Investigator Jackie Shuman, officers responded to the KeyBank branch at 1475 Mt.Hope Ave. at 11:52 a.m. for the report of a bank robbery.
When the Buffalo Sabres hit the ice this October, they'll likely no longer be playing at the First Niagara Center. Instead, the ice – and the building itself – will have a new name on it: KeyBank Center. Buffalo Sabres President Russ Brandon announced ...
BUFFALO, N.Y. (AP) — The Buffalo Sabres home arena is undergoing yet another name change, and will soon be referred to as KeyBank Center. Sabres President Russ Brandon announced the pending change on Wednesday after federal regulators ...
... Community College-led workforce program wins national support · Nancy Pelosi delays House Democratic leadership vote amid disarray; Kaptur, Ryan weigh challenges · Cleveland Engineering Society announces nominees for 2017 Award of Excellence ...
KeyBank will develop a branch on the east side of Buffalo, N.Y., to provide additional loan officers focusing on low-to-moderate income communities, according to new details released about an agreement the Cleveland bank signed with the Buffalo ...
BOISE, Idaho (AP) - The state of Idaho and KeyBank are accusing a former Boise jet-boat maker of swindling hundreds of thousands of dollars from customers before leaving town without building any boats. Christopher Bohnenkamp launched a new ...
KeyBank in May will consolidate two South Sound branches — one in South Tacoma and the other in Gig Harbor — with other branches located nearby. ▫ On May 13, the KeyBank branch at 3727 South Tacoma Way will consolidate with the branch at 3501 S.
MANSFIELD - The woman accused of robbing KeyBank on Ashland Road Tuesday was arraigned Thursday in Mansfield Municipal Court. Michelle Graham, 43, entered a not guilty plea to the robbery charge, a second-degree felony punishable by a ...
MANSFIELD - KeyBank at 1001 Ashland Road was robbed Tuesday afternoon by a female who fled north, according to the Richland County Sheriff's Office. According to a news release from sheriff's Maj. Joe Masi, at 12:52 p.m., a bank employee called 911 ...
MANSFIELD - Two Galion men charged with robbing an Ontario bank last month had a loaded Glock and a "large amount of cash" when they were arrested last week in Galion, according to a new FBI affidavit. The filing was made to support the arrest of ...
MANSFIELD - A 23-year-old man suspected of driving the getaway car when a KeyBank manager and his family were taken hostage last month has been charged with bank robbery, an FBI spokesman said. Chris Antonio Hill, 23, was charged Wednesday in ...
HOUSTON, Dec. 3, 2015 (GLOBE NEWSWIRE) -- KeyBank customers have increased access to surcharge-free ATMs by way of 11 cash machines located throughout Cleveland Hopkins International Airport (CLE) and Burke Lakefront Airport. The ATMs are ...
MANSFIELD - The Galion man accused of getting a KeyBank employee to rob the Ontario bank while holding the banker's family hostage drove away with $194,845, but left his shoes behind, according to an FBI affidavit supporting the arrest. And he made a ...
ONTARIO - The FBI has taken the lead in releasing information in the kidnapping and robbery case involving KeyBank. In regard to the investigation of the kidnapping of a KeyBank employee's family Friday on Millsboro Road in Richland County and the ...
Financial technology companies are largely considered disruptors in the financial services space, but a new partnership between KeyBank and Charlotte, N.C.-based AvidXchange shows the Cleveland bank is continuing to embrace the so-called FinTech ...
A Montgomery County Common Pleas magistrate will decide by mid-August whether to approve or reject the city of Dayton's $500,000 offer to buy the old KeyBank building. Montgomery County Common Pleas Magistrate David Fuchsman considered ...
