Norwegian Cruise Line customer service

Norwegian Cruise Line is a travel company offering sea-based cruise excursions. Norwegian Cruise Line differentiates itself by offering a casual cruise experience in contrast to a more formal setting of other cruise companies. Norwegian Cruise Line offers customer service by phone support or FAQ pages.

How to reach a live person:
- Press 1
Hours of Operation:
- Mon-Fri: 9am - 5:30pm ET
Email:
- This information has not been added.
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Customer service link:
- Click Here
Main Company URL:
- http://www.ncl.com
Description:
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User Reviews

Dec

Posted by Diane

on 12/30/19 at 10:17AM

Your customer service and trying to get ahold of your company SUCKS! I've called at least 50 times in the last two days and today and when I get a real Person, they transfer me back to hold and HOLD lines and NO ONE ANSWERS! THIS IS SUCH POOR SERVICE! THEY HAVE MY NUMBER TO CALL BACK, BUT THEY DIDN'T SAY WHAT year!

Jul

Posted by Anonymous

on 7/1/17 at 2:56PM

Please Cancel your promotion cruise emails to me.

I have tried to stop this mailing several times,

Mar

Posted by Anonymous

on 3/10/17 at 5:24AM

My customer id My wife and I made a $100.00 deposit for a cruise in May. We had a medical problem and cannot go. I would like to have the deposit refunded. Thank you.

Richard L. Terry

Nov

Posted by Anonymous

on 11/22/16 at 11:11AM

please unsubscribe my email address from your mail list - there is no unsubscribe tab to go to - I will never cruise with you again if there is no way to unsubscribe or I will contact authorities.

Sep

Posted by DAVE

on 9/19/16 at 1:18PM

To whom it may concern,,Hello,
My family & I are gold latitudes members & love NCL
But I feel I need to write & air my displeasure about the new NY-Bahamas cruise aboard the Breakaway
We have taken this cruise before,although we usually go to Bermuda
But the kids wanted to do the Atlantis waterpark like we have done before ,(it was a shore excursion that NCL offered & was great)
But now you have changed the DAYS & TIMES' that we will be in the Bahamas & because of that we cannot do the waterpark which is the main reason for cruising to the Bahamas in the first place
I mean who really cares about the days that we will be there,, but now getting into the Bahamas at 1:00 pm !!!!??WHAT'S WITH THAT????? WE MISS OUT ON HALF A DAY! & any full day plans are virtually impossible
The other way we had the whole day to spend in the Bahamas since the ship got in at like 8 am,,this new schedule is ridiculous!!
Needless to say the kids are devastated because one of the best parts of their vacation is now gone for some strange reason

Thanks,,, Dave

View all 63 Norwegian Cruise Line customer service reviews »

Norwegian Cruise Line customer service

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User Reviews

Dec

Posted by Diane

Jul

Posted by Anonymous

Mar

Posted by Anonymous

Nov

Posted by Anonymous

Sep

Posted by DAVE

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