Read the reviews below to see the experience other people have had when dealing with customer service from Nutrisystem.
I have been trying to reach Nutrisystem for two days. It is regarding my bill and being overcharged.
Approx 8 calls over 2 days each call waiting at least 30 min.
Something is very odd. When I called to sign up the call was taken immediately.
I highly do Not recommend Nutrisystem
I can not contact you and I am ready to screem..., NOTE to Board of Directors, 1. Fire your advertising and promotions department They repeat the info so much the phone listener wants to throw up, that's not good when your trying to sell food. 2. Fire your web IT Dept, they do not help your current customers, and with the circus like web site all you can do is order. 3. Create a new department named the common seance in working with people department
I have not been able to reach you by phone, even though I am calling during your office hours, it says I am not and to call back. I am on my first month of your plan and still have probably two weeks of food left and I think it is getting close to my next shipment and I would like it held up for two weeks. Please call me to let me know when the next shipment is supposed to be shipped.
I have been trying to talk to someone in nutrisystem for two days. I have chatted with 3 reprs. expressing my concerns. I want to place an order, but my husband is paying and don't want me to give his card info online. I have called 6 different numbers, plus the numbers given to me by your reprs. and I have called those numbers back to back over and over and over until one of the reprs. told me to try and this is where I landed.Because of what has occurred with Target and other companys, my husband is scare to release card info on line. Please help me so I can place this order. I am a diabetic and I want the core plan.
My husband and I have been on your system for approximately four weeks and have seen no evidence of weight or inches lost.
Can you explain why? We are both on the over 60 diabetic plan. Although I am over 60, I am not diabetic.
I had hoped by now to see the scale show some improvement considering the cost of the plan
I'm beginning to think that for us, the plan doesn't work.
Any suggestions?
Sue Jean & W.A. Wilson, Jr.
