Proctor and Gamble customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Proctor and Gamble.

Posted by John


I am totally unimpressed with the new fixodent it is now a bright pink and I have tried numerous times to get this to work. I have purchased 4 of these and I would like to return them as total rubbish.

Posted by MalcolmSperring


Hi as a long term user of Bold liquid and Gel. I'm amazed at the lack of dispensers (Caps) on containers in my Tescos store. They seem to not be supplied.

Posted by Ajl91147


I USED YOUR Olay ultra moisture and shea butter both my arms and face dried up and got real red and sore I have pictures to show you would like some kind of response thanks art lamors

Posted by Anonymous


I am a very satisfied customer of all Procter and Gamble Products. My mother purchased the P&G products when I was a little girl; and today, almost 75 years later, P&G products are still the best! I recently viewed OWN and P&G present: Widen the Screen - A Fuller View of Black Life, and it was a beautiful short films, documentary! Even the commercials were excellent. Hopefully, the documentary will be aired again, so that my family and friends can view it too. Kudos to Procter and Gamble!

Posted by Janet SSmith


I grew up with your products, working in retail I sold your products and have recommended them many times over the years. No more.. Your affiliation with so called British "royalty" who take it upon themselves to lecture us on our constitution and how we should lead our own lives is more than this old KY woman can stomach. I'll just buy off brand products.

Posted by Iisa


I have always bought and loved your products.But, after seeing Megan and Harry bash their family on national tv and then you hiring them, I will not be buying your products anymore. There are plenty of other companies out there that sell like products. I guess you don't surport family values.

Posted by Donna


I am very upset to hear of Proctor and Gamble collaboration with Meghan Markle to "foster equality". I find it incomprehensible that you would select a person who is currently being investigated for abuse of women employees.I will review a listing of your products and select alternative items in the future.

Posted by RH


I won't be supporting your company or buying your products anymore due to affiliation to Harry and Meghan. Many sites are listing companies to boycott re: who they affiliate with. Nobody is impressed that Harry dressed up as a Nazi, the lies they both have spewed on national television, using countries to squat such as Canada. They are jealous, they lie, blame, use, take, copy, love pity and cause divide, they are huge hypocrites. They are not family orientated and don't know how to say thank you or show appreciation.

Posted by Carolyn


POWERWASH is a lousy product that doesn't work, P&G used to make and excellent product call Dawn Dish dissolver, but they took it off the market and replaced it with the expensive non-effective POWERWASH!!

Posted by Valerie


Are you giving away prizes if I use your product? I found a tube of used toothpaste inside the cardboard tube of one of your rolls. Really? Disgusting. Are you kidding? It is a whitener. I think my rear is white enough. I also contacted Charmin.

Posted by Anonymous


I have been trying to email about a complaint with Gillett fusion5 blades but trying to find a email address is a joke!

Posted by Anonymous


I just want to give a BIG Thank you to a couple of Proctor & Gamble Employees. Their names are Ellie and Keith (don't know their last names). They are two Operators that man the P&G Call-in Telephone #513-983-1100. My company was working on an outdated P&G Employee list and we needed to get valid telephone numbers for these people. there were three of us doing this and we had to call in many, many times to Ellie and Keith. They were two of the nicest people and very responsive Customer Service people we have ever dealt with. We apologized multiple times for calling them but they said it wasn't a problem, they were just doing their jobs. These two definitely deserve a raise or at least a plaque for a job well-done. They could open up an office to train people how to act on a phone call. They are definitely keepers.

Respectfully,
Sandi Larkin

Posted by GALE


After 30+ years of shaving with Gillette products, I'm no longer your customer. And I'm encouraging other men(and women) to do the same. That, after your highly offensive and politically contorted ads regarding men. I'm finding the alternatives every bit as good for a fraction of the cost. Your sick company gets no more of my support.

Posted by Anonymous


To whom it may concern, I have learned that many of your toilet papers, tissues and paper towel, mainly from non-recycled Canadian Forest products. This concerns me deeply. I will no longer buy any of these products until I know you are committed to using recycled papers. With climate change....trees are our only resource helping combat extra carbon in the air. It seems horribly wrong to be wiping are butts with extra soft tp while wiping out millions of acres of forest so " We can enjoy the go...."

Thank you most sincerely kim Diment

Posted by Anonymous


Just listened to your CEO on cbc doubling down on his insulting Gillette man shaming add. Until he apoligizes I will not buy any P & C products. Yes, real men do purchase household products. We will just choose companies that respect us.

Posted by Anonymous


My entire family is offended and appalled at the latest commercial about "shaving toxic masculinity." It's insulting and accusatory to men. None of us will be purchasing any proctor & gamble products in the future. The company owes an apology for this horrific ad.

Posted by Anonymous


Just got subjected to P&G new add supporting the me to movement. This add was so racist and sexiest that I was left speechless!!!!!!! P&G will not see another penny from me my family or friends, without a national add apologizeing for this unexplainable depiction.

Posted by Anonymous


We have purchased your product ultra Downy infusions Lavender Serenity 96/83 Fl Oz liquid. It has been causing the whole family discomfort. We use regular Downy and the UnStopables with no issues. Thank you for your interest and help in this matter. We are not seeking a refund but coupons for further purchases would be greatly appreciated.



Spear Family

Posted by Anonymous


I bought your Dawn dish scrub. The one you put the soap in. It does nothing but leak. I am so disappointed

Posted by Anonymous


I don't know why some papers have coupons and some have to go on line to get one. If you put them in some papers why not in all of them. If I have to go online I would change products. Thank you Barbara Mysinger 423 639 1820.

Posted by Anonymous


I still have not heard from Customer Service on my defective replacement head for my dual head electric toothbrush. can you help me? They cause about $10.00 each and I would like a coupon to release the defective one please. I emailed the first part of December with no response.

I still have not heard back from you. Please advise.





Production Code can't read,but it says type 3709 I do not see a letter in front of it.





Can you send me a coupon for a replacement please?





Thank you in advance.





Mary Taft

Posted by Anonymous


I have used the computer for many years,however, I find your coupon ads confusing. You give the prices in papers which can be cut out and used. However, after taking customers information in order to promote sales, you make it extremely difficult when trying to print the Tide coupon on the computer demanding more and more information. Is there a more simple to get the Tide coupon?

Posted by Anonymous


I Have Purchased At Least 4 Of Your Flash With Bleach None Of Which Spray.

When Opened On All Of Them The Plastic Tube Is In Half

Product Code 11;54 All Have This Code Not Only Is It Very Frustrating But A Complete Waste Of Money All Were Purchased In Tesco

I Have Had To Buy Another Product To Avoid This Happening Again

Posted by Shawn


I just wanted to say thank you I love your products sometimes we're not told it enough but thank you and thanks for all your hard work

Posted by Earth Friendly


This is a question more than a comment:
Does Proctor & Gamble have refill stations for their products? For example, if there a location where a customer can refill and pay for laundry detergent instead of buying new plastic containers? If they dont they should.
One of the hardest things to recycle is the empty soap, shampoo, detergent, and softener containers.
If you had locations where customers could refill their containers with their favorite product and pay by weight, it would be a benefit to the consumer as well as the P&G Corp. not to mention the earth's benefit.
Something to think about if its not already being done.

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