Public Storage customer service

Quickly locate Public Storage technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Public Storage page at any time.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PST
      Sat-Sun: 5am-9pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Loca


This company FRAUDULENTLY charged by bank account.

Posted by John


My credit card account has been billed $163.98 for storage which I don't even have rented. I'm disputing this with BOA. Why are you charging me for space I don't rent???

Posted by Anonymous


This is a criminal enterprise. They took my payment then sold my unit anyway. Now, the manager is trying to extort more money from me by holding my other unit hostage. Nobody will answer my calls and I don't know what to do!!

Posted by Anonymous


Hi,I'm having a serious problem with the storege i rent from in New Orleans Louisiana.
I went in and made a payment on,6,6,2021, but yet they're contacting me telling me that they did not receive my payment. I went back and spoke with the exact lady that i made my payment to,and she told me that she must have applied my payment to the wrong account, and that she had to get in touch with her GM,to find out what to do about a situation such as this. The assured me that they would contact me lator that day, but no one contacted me. I received a message via email, telling me that I'd missed the payment and i had a late fee.

Posted by Carla Holland


Public storage is cut my luck at two week intervals when they're supposed to wait 30 days after they notify you that they're going to cut lock my my roof had been cut open and left that way for three months now I went to move out today my stuff was molded mildewed broken and stuff was missing. People you have a right contact the Federal trade commission and also the fraud in business commission. if anything everybody could go together and start a class action suit because there's no telling what all these people have destroyed and why were they letting someone crawl around in the Attic to cat mine and other people's ceilings and the electricity there.

Customer Service Ratings

Based on 9 votes.

1.8

Get Immediate Help

Have a Public Storage question? Get immediate Public Storage support from HelpOwl.com.

Got an Idea?

Have an idea for Public Storage? Submit, rate and comment on Public Storage ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Public Storage corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Public Storage customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Public Storage hours of operation for locations near you!. You can also find Public Storage location phone numbers, driving directions and maps.

Public Storage customer service news

Flames gut roof of Public Storage building in Sherman Oaks

SHERMAN OAKS >> Flames burned part of the third floor of a Public Storage building Tuesday in Sherman Oaks, but firefighters were able to knock the blaze down before it spread throughout the building, according to the Los Angeles Fire Department.


Public Storage Acquires Derby Self Storage in Holiday, FL

Public Storage Inc., a self-storage real estate investment trust (REIT), has acquired Derby Self Storage in Holiday, Fla., from Aegis Storage LLC. Built in 2004 on more than 5 acres, the property at 2262 U.S. Highway 19 comprises 64,100 net rentable ...


Analysis Of Public Storage's (PSA) Dividend Increase

Public Storage's (NYSE: PSA) dividend was increased by an impressive 11%. Public Storage is an equity real estate investment trust (REIT). It is the largest owner and operator of self-storage space in the U.S. The real estate firm holds more than 2200 ...

Related Companies

Listings for companies similar to Public Storage: