Posted by rocketman72
For those people who are having difficulty contacting RCN via their 800 number...
I just moved to Massachusetts, but I still have my old Los Angeles cell phone as my only number. I was unable to call the 800-RING-RCN number they told me to. I contacted them via a form on their website and they gave me a number to call that will work: 1-610-443-5550. I haven't tried it yet but this came directly from RCN. There's also a 24-hour troubleshooting hotline at (866) 832-4726, but I didn't try that one with my cell yet.
So far, so good with RCN.