Sonicare customer service

Please find Sonicare customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Sonicare listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Speak "Do Something Else" when recording begins
  • Hours of Operation:
    • Mon-Sat: 8am-11pm EST
      Sun: 9am-6pm EST
  • Email:
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  • Customer service link:
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  • Description:
    • Sonicare customer service phone number for professionals is 800-676-7664

User Reviews

Posted by Murfin


I have used your product for years but after you decided to take away the 110 plug I quit buying your product. I was shocked when I found that it came with a USB only.

Posted by Cathy Bathurst


I bought a Sonicare airfloss lesss than a year ago and it will not charge. I like this product very much and have told many of my friends how well it works. Any suggestions. I'm not sure if I can return it and have it replaced.

Posted by Dr Ashai


Plastic cover for water reservoir is completely ridiculous.Falls off very easily..I m a dentist and orthodontist and dissatisfied

Posted by BRIAN O'REILLY


To. Whom it may concern... I now have 2 Air Floss units which are not working. Have been using the Air Floss now for 5 years with great results. The problem is over that period I've had at 4-5 units fail. The problem is the time it takes to receive a replacement unit takes so long that I go out and buy a replacement which invariably fails. Please advise what I need to do. I've registered by purchases on and off during the years. Hopefully with my information you can help.

Brian O'Reilly

Posted by Kata


Please start making color coded the attatchemt brushes. Putting a small dot or a square it totally useless and very hard to see. I'm tired of using my husband toothbrush, they are next to each other and I always grab his. Please make it user prendly for a customer and more usable. Otherwise I'm gona have to go with something else .

Customer Service Ratings

Based on 86 votes.

2.9

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Sonicare customer service news

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