US Cellular customer service

US Cellular is a wireless telecommunications company based out of Chicago, Illinois. US Cellular provides Amber Alerts to its customers as directed by a national organization for missing children. US Cellular offers phone and email support as well as a web page with frequently asked questions.

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Customer Care

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Phone: 888-944-9400

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  • Hours of Operation:
    • 6am-11pm CST
  • Email:
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User Reviews

29
Aug

Posted by shanell


on 8/29/17 at 9:13PM

I personally WILL NOT give ANYONE us cellular recommendations because I am disgusted how they lie and they go about there seves to take your information and just do whatever they want ,like open contract accounts when we never agreed to do so and then want to charge you an extremely godly amount of money for service when I agreed to a 35dollar a month PREPAID ACOUNT and got a 2yr contract bill of like 200 hundred dollar bill in the mail VERY VERY DISTURBING NEVER AGREED TO DO THIS THEY STRAIGHT UP LIE

11
Nov

Posted by Dammed if u do dammed if u dont


on 11/11/16 at 2:37AM

New last month to us cellular. Prepay i got a plan with only 2g of data. Went through that in 5 days. Went back to tje store to get more data. They told me i would have to wait till my month was up. That they couldnt add more. So i waited till the month was up went to up my data. Now they say i waited too long. It was out of data and phone mins. and i would have to pay the same 2g plan and wait another month before i can change it. Wow. What a asinine way to run a business

01
Oct

Posted by Anonymous


on 10/1/16 at 5:07PM

I really appreciate the bill reducer program but getting 5$ off is not worth the amount of battery drain my phone rarely went dead maybe every 2 days now I barely make it 4 hours without the battery being drained. I really do not like the battery drain.

14
Dec

Posted by jack kirby


on 12/14/15 at 10:11PM

I have had 4 SIM cards for my tablet and it still does not work customer service has been no help.

30
Oct

Posted by lodner1


on 10/30/15 at 11:41PM

I tried all day to pay my cell bill over the phone. Could not get into the website, and now it is after hours and no one can help me. They overcharge. I was told that I now have an over $500 monthly bill because I was LATE on my last bill so had reconnect fees. ARE YOU KIDDING ME!!! I cant wait to be out of this contract. You guys are horrible!!!!!!!!

View all 47 US Cellular customer service reviews »
Customer Service Ratings

Based on 216 votes.

3.0

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US Cellular customer service news
Switch to US Cellular and Get Unlimited Data and a Free iPhone 7

"At U.S. Cellular, we provide a better value through a better experience - from our strong network, to top-of-the-line devices, to unmatched customer service," said Grant Leech, vice president of brand marketing at U.S. Cellular. "Combined with this ...

US Cellular Store Hosting Spring Customer Appreciation Celebration

BANGOR – Now that spring is upon us, it's time to celebrate! Bangor U.S. Cellular associates are once again inviting the local community to their store for a Customer Appreciation Celebration located at 33 Bangor Mall Road in Bangor. On April 27 and 28 ...

Can US Cellular (USM) Spring a Surprise in Q3 Earnings?

United States Cellular Corp. (USM - Free Report) , the wireless subsidiary of Telephone & Data Systems Inc. (TDS - Free Report) , is slated to report third-quarter 2017 results on Nov 8, before the opening bell. The company's earnings lagged the Zacks ...

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