Verizon Wireless customer service news

Find the latest Verizon Wireless news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Verizon Wireless Hopes Content Companies Will Pay for Users' Data Access


Verizon Wireless has a new offer for media firms and advertisers: pay the freight for delivering video and other content so consumers don't have to worry about racking up data charges. The carrier has launched a 1,000-user beta test of FreeBee Data, ...

Verizon Wireless locations hosting 'Hope for the Holidays Toy Drive' through Dec. 20


Verizon Wireless has announced the kickoff of its “Hope for the Holidays Toy Drive.” The drive will benefit Cal's Angels, a nonprofit organization providing support to children fighting cancer and their families. Donations can be made through Sunday, Dec.

BlackBerry Priv for Verizon Wireless Shows Up in Live Picture


The upper right hand side of the device shows the device is connected to Verizon Wireless. A fresh photo of the BlackBerry Priv smartphone running on the Verizon network spotted via an Instagram update. The screen of the phone gives info about the ...

Verizon Wireless Drops Short Teaser For 'Shatterproof' Droid Turbo 2 Android ...


Verizon is intent on keeping the Droid brand alive when it announces a new Motorola-made Droid onTuesday. "Verizon can hardly contain its excitement over a new flagship that's coming its way. That flagship is the Droid Turbo 2, and while we'll get a ...

Apple iPhone 6s Plus (Verizon Wireless)


Excellent optical video stabilization. Big screen is ideal for gaming and video playback. Improved network performance over iPhone 6 Plus. Cons. Expensive. Average battery life. Bottom Line. Thanks to its big, beautiful screen, fast performance, and ...

Apple iPhone 6s (Verizon Wireless)


Recovers from dead zones faster than iPhone 6. Excellent cameras. Super-fast processor. 3D Touch has lots of potential. Cons Front-facing camera could be sharper. Average battery life. Bottom Line. The Apple iPhone 6s is one of the fastest phones on ...

Whoops! Verizon Says Sorry for Customer's $2 Million Cellphone Bill


Many cellphone customers have received bills that were higher than they'd anticipated, thanks to surprise taxes, fees, overages, and whatnot. But it's safe to say that no one's bill has been quite as unexpectedly high as that of Ken Slusher, a Verizon ...

Verizon Wireless Expects New 5G Standard to Support Speeds 50 Times Faster ...


WASHINGTON—Verizon Wireless is moving aggressively into the “5G” space, announcing plans for field trials of the still undefined network standard beginning next year, with a number of key vendor partners, according to rcrwireless.com. Vendors and ...

Verizon Wireless Drops $5 Monthly Fee to Watch NFL Live Games for All Customers


Verizon Wireless is making live-streaming NFL games available for no extra charge to all smartphone users starting this season — a feature that previously cost $5 for customers on most plans. But the nation's biggest wireless carrier is not strictly ...

Verizon Wireless names new region president


Gladhill added, "Working in various roles throughout the company has given me a unique perspective and understanding of how great Customer Service and increased sales go hand in hand. I'm so pleased to return to the Houston/Gulf Coast region, become ...

Samsung Galaxy S6 edge+ (Verizon Wireless)


The Samsung Galaxy S6 edge+ on Verizon is a big, beautiful, powerful smartphone, with a sky-high price that's tough to justify. By Sascha Segan. There's a number that makes me uneasy about Verizon's Samsung Galaxy S6 edge+. That number is $768 (for ...

Verizon Wireless Fighting Back


Verizon Wireless has long contended it wouldn't be dragged into the price-war mud, but it has stepped cautiously into the mud up to its ankles. Last month, the carrier launched a deal offering $200 in the form of a gift card to newcomers who trade in ...

Verizon Wireless may jack up your phone bill -- big changes this week


Verizon is ending its policy of providing a discounted smartphone to those who sign up for a two-year contract: now, you'll just have to pay the full price for a phone up front or sign up for a payment plan, according to a USA Today report. In addition ...

Verizon Wireless Eliminates 2-Year Contract Model


A Cautionary Tale On Apple And Warnings On Bad technical support. By: Rob Enderle 9/28/2015. This week I got a troubling email from an Apple ... 800 Connecticut Ave, 1st Floor East, Norwalk CT 06854 USA; 800-243-6002, 203-852-6800;; 203-866-3326 ...

Verizon Wireless Deploys New C-RAN System in San Francisco


SAN FRANCISCO—Verizon Wireless has negotiated the right to place small cells on 400 San Francisco light poles and utility poles according to rcrwireless.com. February of 2016 represents a deadline of sorts because San Francisco expects a million ...

Verizon Wireless gives away free book bags


MANSFIELD – Parents with school-age children can bring them in to Verizon Wireless next Saturday to collect a free backpack and school supplies ahead of the start of the new school year. As a part of the “Culture of Good Backpack Giveaway,” the Verizon ...

Verizon Wireless counters T-Mobile US' North America push


Verizon Wireless updated its international roaming options on the heels of major revamps from rivals. Verizon Wireless said that for $5 per month customers can now call Mexico and Canada for no additional per-minute fees, with calling minutes deducted ...

ZTE And Verizon Wireless Would Like To Sell You The Android-Powered Spro 2 Smart Projector For $600 Off-Contract


RICHARDSON, Texas--(BUSINESS WIRE)--ZTE USA, the fourth largest smartphone manufacturer in the U.S. and second largest in the no-contract market*, today announced the award-winning ZTE Spro 2™ Smart Projector is now available on the Verizon ...

Verizon Wireless apologizes to Dori for 'not living up to our own standards'


Verizon Wireless admitted to KIRO Radio's Dori Monson that the company didn't give the show host the best Customer Service. "We didn't live up to our own standards," spokesperson Scott Charlston told Dori. "I was shaking my head from side to side ...

Verizon Wireless enhances network in Northern Ohio


MARION – Verizon Wireless, operator of the nation's largest and most reliable 4G LTE network, has spent more than $34 million improving network services in Northern Ohio. In the past three years, Verizon has added nearly 70 sites — all equipped with ...

LG G4 (Verizon Wireless)


The LG G4 has a beautiful screen and a terrific camera, but some heating issues can make this Android smartphone too hot to handle. By Sascha Segan. When I asked for a hot new smartphone, this isn't what I had in mind. The LG G4 has a big, bright ...

Greenville entrepreneur sells 37 Verizon Wireless stores


A Greenville entrepreneur who built a chain of Verizon Wireless stores from scratch has sold 37 of the outlets. Krish Patel, founder and chief executive of Wireless Communications Inc., opened his first store on Pelham Road in 2008 when he was 22.

Verizon Wireless, Sprint pay $158 million to settle scam charges


WASHINGTON — Verizon Wireless will pay $90 million and Sprint $68 million to settle allegations that the mobile giants allowed phony charges on their customers' monthly bills so they could keep a cut of the profits, federal regulators said Tuesday ...

Verizon Wireless, Sprint settle allegations of bogus charges


WASHINGTON – Verizon Wireless will pay $90 million and Sprint $68 million to settle charges that the mobile giants allowed phony charges on their customers' monthly bills so they could keep a cut of the profit, federal regulators announced Tuesday.

Verizon Wireless, Sprint Settle FCC Bill Cramming Cases for $158M


In December 2014, the FTC announced a similar settlement with T-Mobile USA that required the carrier to pay at least $90 million for their past cramming practices, according to an earlier eWEEK report. T-Mobile agreed to pay at least $67.5 million in ...

Local woman claims Verizon Wireless gave her heart attack


CHESAPEAKE, Va. (AP) — A woman in Chesapeake has sued Verizon Wireless for $2.35 million claiming the company caused her to have a heart attack during a Customer Service call. The Virginian-Pilot reports 53-year-old Angela Hawkins filed a suit in ...

Virginia woman files lawsuit claiming call to Verizon Wireless gave her a heart attack


CHESAPEAKE, Va. – A Virginia woman has sued Verizon Wireless for $2.35 million claiming the company caused her to have a heart attack during a Customer Service call. ADVERTISEMENT. The Virginian-Pilot (http://bit.ly/1Ihbs2l ) reports 53-year-old ...

Virginia woman claims Verizon Wireless gave her heart attack


Angela Hawkins, left, a 52-year-old medical technician from Chesapeake, says she suffered a heart attack after arguing with a Verizon Wireless Customer Service representative in November 2014. She's photographed here at her lawyer's office Monday, ...

Virginia woman files lawsuit claiming call to Verizon Wireless gave her a ...


A Virginia woman has sued Verizon Wireless for $2.35 million claiming the company caused her to have a heart attack during a Customer Service call. The Virginian-Pilot (http://bit.ly/1Ihbs2l ) reports 53-year-old Angela Hawkins filed a lawsuit in ...

Woman claims Verizon Wireless gave her heart attack


(WVEC) -- A Chesapeake woman is suing Verizon Wireless and you might find the reasoning behind the lawsuit shocking-- She says a belligerent Customer Service representative caused her to have a heart attack. This lawsuit accuses a ... "He was under the ...

Woman claims Verizon Wireless gave her a heart attack


Angela Hawkins, left, a 52-year-old medical technician from Chesapeake, says she suffered a heart attack after arguing with a Verizon Wireless Customer Service representative in November 2014. She's photographed here at her ... She claims the ...

Samsung Galaxy S6 (Verizon Wireless)


Gorgeous new design. Fastest processor and highest-quality display you can get on an Android phone. Cons. No expandable memory. Bottom Line. The Galaxy S6 puts Samsung back on top with the best screen, processor, and body design of any ...

Gateway City/Who's here: Verizon Wireless is investing to meet high demand


1 in quality of Customer Service,” said Legaz, who was born in Argentina and began working in telecommunications in his home country in 1995. In one of his previous positions at Verizon, Legaz managed $20 billion in procurement of goods and services ...

Con artists pose as Verizon Wireless reps


The couple didn't give the caller the information she was looking for and they called Verizon Wireless Customer Service and learned that it was indeed a fraudulent number. A Verizon Wireless representative responded to the issue saying, “Fraudsters are ...

Voice of the Consumer: Scam using the Verizon Wireless name


The woman starts by saying, "Welcome to the Verizon Wireless National Payment Center." The Goodes didn't fall for the scheme, but they want to warn others. They called the Verizon Wireless Customer Service line, 1-800-922-0204 and learned the number ...

Galaxy S6 and S6 edge finally available for preorder from Verizon


The only thing Verizon Wireless seems to love more than blanketing the country with fast 4G LTE service is being late to the game with new smartphone releases. The company just recently launched Google's Nexus 6, which initially became available five ...

New Scam Targeting Verizon Wireless Customers


Teri then called the Verizon Customer Service line, 1-800-922-0204 and learned crooks had indeed cooked up another way to try and rip them off. "Verizon said this number was a new number," Teri told us. "They were going to start investigating, so this ...

LG G2 On Verizon Wireless Receives OTA Update With Android Lollipop


The worst thing though, is that LG has the WORST overall Customer Service I've ever dealt with. They literally could not care less that their product does not perform to its factory standards (the GPS), and they will not replace it with something that ...

Verizon Wireless Targets Growth In New Services


Palm Beach, Fla. – Verizon Wireless is looking to new services to fuel growth, including connected-car technology, over-the-top video services for mobile devices, and the Internet of Things (IoT), Verizon Communications EVP/CFO Fran Shammo said.

Verizon Wireless Expands More Everything Plans, Adds New 6GB-16GB Tiers ...


Verizon Wireless isn't the carrier you go to in order to save money. It's not the one you turn towards for friendly Customer Service or open devices. It's the one you use because, frankly, its network is larger than everyone else's. And starting ...

TCC Verizon Wireless offers rescue for wet cellphones


NORTH EAST — It can happen in an instant. Your cellphone, with all its vital information, falls into water. There goes photos and videos of your children, important telephone numbers and two years' worth of music downloads. But hold the phone. Bring ...

LG GizmoPal (Verizon Wireless)


Cons Sized and designed for kids only up to age 7. Can only call two 'caregivers.' Bottom Line. This simple wearable child-tracking phone can give a kindergartner or first grader a little more freedom. By Sascha Segan. Sometimes simple is best. The LG ...

Verizon Wireless to Make 'Super Cookie' Tracking Opt Out


Verizon Wireless said today that it will allow users to opt out of being tracked by so-called "super cookies." A Verizon spokeswoman said the company expects to add an opt-out provision "soon." At issue are tracking cookies intended to serve up ...

Country Megaticket concert No. 9: Toby Keith at Verizon Wireless Amphitheatre


Toby Keith is the ninth concert to be announced as part of this summer's Bandana's BBQ Country Megaticket at Hollywood Casino Amphitheatre (formerly Verizon Wireless Amphitheater). He'll perform on Sept. 5. Also on the bill are Eli Young Band and more.

Verizon Wireless Unlimited Plans, Phones & Account: Phone Company Tries to Compete With Cheaper New Deals


Verizon and AT&T seem to be taking over the nation when it comes to wireless. Typically, the best phones make it to these two carriers and the best network coverage comes from them too. With that said, Verizon's plans can be very pricey, but seeing an ...

All Lumia Windows Phone smartphones pulled from Verizon Wireless website


Update: An official statement from Microsoft was given to WinBeta today, stating that Verizon has 'temporarily sold out' of all Lumia Windows Phone devices. You can read about this here. Read the original story below. It appears that Verizon Wireless ...

GizmoPal By LG now available on Verizon Wireless Network


Open Access delivers multilingual solutions in 25 languages. August 10, 2015 · No comments. Open Access BPO said it is adding eight new languages to its array of multilingual Customer Service and technical support ...

Azuga, Verizon Wireless to Provide Wireless M2M Services


Verizon Wireless' M2M services, including secure mobility, device provisioning and troubleshooting, are designed to provide the highest level of customer support to Azuga's customers. This, coupled with the cloud-based, rewards-driven, plug-and-play ...

Sprint Offers To Cut AT&T And Verizon Wireless Bills In Half For Customers Who Make The Switch Starting Dec. 5th


It's their general ineptitude as a company/Customer Service that has me pulling my hair out any time I have to call in to them. Last night I spent an hour on the phone with them, was told I had to go to a store to fix my problem. I get to the store ...

Verizon Wireless, AT&T Move Toward Voice over LTE (VoLTE) Interoperability


BASKING RIDGE, N.J. and DALLAS, Nov. 3, 2014 /PRNewswire/ -- Verizon and AT&T said today the companies are taking the next step in the evolution of VoLTE (Voice over LTE) technology by enabling VoLTE- to-VoLTE connections between Verizon ...

While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video