Find the latest Videotron news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The new ad blitz will see Videotron highlight its Customer Service, powerful LTE network, and the fact all their wireless plans are Canada-wide and include extended national coverages. Videotron says new customers switching over can retain their phones ...
A Videotron Customer Service representative clarified just two lines of at least $64.95 per month are required to meet this promo's requirements. Videotron free talk text. Currently, Premium Mobile plans which meet the minimum required spend for two ...
The LG G6 Plus is now officially on sale in Canada, available for purchase exclusively from carrier Videotron. The device made its debut back in June, arriving as a slightly enhanced version of the regular LG G6. Compared to the regular model, the LG ...
They are encountering some issues and they prefer to enable it later, making sure that it's good and stable... so 2018 as he told me. But I'm trying to stay positive... Mario Gaucher • 1 month ago. you need to call or chat with CS to get the VOLTE ...
The Samsung Galaxy J3 Prime is now available for purchase in Canada as Telus and Videotron have both started offering the device, with the former starting to retail it earlier today. The smartphone is expected to eventually reach all Canadian carriers ...
I've switched her line to Vidéotron... so I'm confident it will work fine as long as Videotron is supporting the 6s Plus for VoLTE. I've contacted Customer Service with the online chat... and they said that it will work fine with VoLTE when it's ...
Canada's Videotron said it will tap Comcast's X1 platform to power a new IPTV service. Videotron, the Montreal-based MSO with 1.65 million cable TV subs (and 1.59 million subs on its digital TV platform), didn't announce when it plans to roll out the ...
TORONTO — Videotron wants Canada's telecom watchdog to review its decision that requires the company to stop offering its unlimited music service by mid-July, saying it will otherwise suffer irreparable harm. The CRTC ruled last month that Internet ...
The Canadian Radio-television and Telecommunications Commission (CRTC) is holding a technical briefing with members of the press on April 20th regarding differential pricing and the commission's examination of Vidéotron's Unlimited Music service, ...
WALTHAM, MA — Netcracker Technology announced today that it has expanded its BSS relationship with Videotron by providing its real-time Online Charging System (OCS). Videotron, a Canadian-based cable, internet, telephone and wireless service ...
Canadian cable operator Videotron said it has begun to rollout DOCSIS 3.1, the multi-gigabit IP platform for HFC networks. Videotron said it has begun to seed the market with D3.1-based modems alongside network upgrades, with testing already underway ...
Almost two full months after being officially announced, the LG V20 is finally hitting the shelves in Canada, courtesy of Videotron and Wind Mobile. In a recent announcement, the company noted that early buyers will recieve a bonus in the form of free ...
Videotron has introduced new Canada-US Without Border plans that allow subscribers to use their plans in the U.S. at no extra charge for up to 90 days per year. There are four different plans, all of which include unlimited nation-wide calling and text ...
Satisfaction was measured across four factors – listed in order of importance – phone Customer Service representative (CRS), in-store service, online service, and a phone automated response system (ARS). This study of customer care rankings put Koodo ...
Shedding some additional light on the technical makeup of Videotron's 4K rollout, Alticast announced that it is supplying middleware and user interface support on the MSO's new Ultra HD-capable box. Videotron introduced its 4K/Ultra HD set-top last ...
Bloomberg TV Canada announced the launch of its service on Videotron, the largest digital TV provider in Quebec. The channel has been carried by most major cable and satellite systems in Canada since its launch in November. Its availability on ...
Canadian MSO Videotron said it has begun to carry live sports in Ultra HD format to customer with an illico 4K Ultra HD PVR and a compatible UHD TV. Videotron has slated select games from TSN (channel 910) in UHD/4K, starting with tonight's NHL ...
MONTRÉAL, Feb. 4, 2016 /CNW Telbec/ - Videotron announces that it will begin carrying live sports in Ultra HD format as of today. Customers equipped with an illico 4K Ultra HD PVR and compatible UHD television set will be able to enjoy a stunning ...
Videotron Ltd. is defending its move to offer certain streaming music services to cellular customers on a data-free basis, arguing it is simply trying to win over young subscribers with an attractive product. The Montreal-based subsidiary of Quebecor ...
Hitron Technologies Americas said its supplying the DOCSIS 3.0 model that is powering Videotron's gigabit pilot in Montreal. That model, the CDA3-35, can bond up to 32 D3.0 downstream channels (up to 1.2 Gbps bursts in North American DOCSIS systems ...
Videotron Ltd.'s bid to make music streaming easier for its users hit its first roadblock Tuesday, just five days after its data-free streaming program was announced. The company, a wholly owned subsidiary of Quebecor Inc., launched its “Unlimited ...
Quebec telecom provider Videotron Ltd. is removing one of the biggest barriers to streaming music services, the fast-growing subscription platforms that let consumers listen to as much music as they want. Starting immediately, Videotron will no longer ...
Videotron is offering its mobile customers its free new Unlimited Music service. The introduction of the mobile service follows a string of announcements about Videotron's other services in recent weeks, including the new illico 4K UHD set-top box and ...
Canadian service provider Videotron has launched a mobile music streaming service that won't count against customers' cellular data plans. That service, called Unlimited Music, is launching with support for a handful of services – Stingray, Rdio ...
BELLEVUE, Wash., Aug. 26, 2015 (GLOBE NEWSWIRE) -- When it comes to mobile network performance in Quebec City, Videotron took the crown in a tight race. That's according to the latest study from RootMetrics®, recently acquired by IHS Inc. and the ...
Videotron has passed a major technological milestone by becoming the first telecommunications provider in Canada to commercially release an ultra-high-definition set-top box across its entire service area. Combined with Videotron's network capabilities ...
Videotron claims it's the first telecom provider in Canada to commercially rollout a 4K/Ultra HD set-top, with plans to offer content in the eye-popping format by the end of summer. Videotron said the UHD-capable box, made by Samsung, will sport a ...
The company announced this week that it is piloting a 1-Gig service in Montreal using DOCSIS 3.0, with plans underway to follow-up with a commercial launch. State-of-the-art D3.0 modems can bond up to 32 downstream channels, enough to produce bursts ...
Quebec City has an answer to the question of where an embattled—or expansion—NHL franchise should locate: Centre Vidéotron. While Las Vegas has its own MGM-AEG arena under construction and Seattle has some nifty plans for a new hockey venue, ...
Those looking for a mid-range device that even includes a stylus and at a great price need to look no further – the LG G Stylo is arriving on both WIND Mobile and Videotron according to LG Canada. As usual, there is no indication of an exact launch ...
with bell, it would cost you almost $150 for a plan that includes unlimited talk and text in the USA with 1GB of data to use in the USA. Rogers would be 75$ base and 5$ each day in the states, so if you are there for 30 days that would be 225$. I would ...
Mea culpa, early morning, no coffee and I was looking at All inclusive Canada & USA $74.95 with 1GB.... but still my old koodo plan is $49.50 with 3 Gig (I bought my Nexus 5 from Google no begging and no financing from criminals). Koodo in Manitoba and ...
A Quebec appeals court has ordered Bell ExpressVu LP to pay nearly $83-million to Videotron Ltd. and TVA Group Inc., hugely inflating the penalty owed in a dispute over pirated satellite television signals that has dragged on for more than a decade.
It would appear that Videotron, based in Quebec, may have jumped the gun in announcing the Samsung Galaxy S6 Edge pre-order which starts tomorrow (Screen Shot and source link below). As of the time that we are reporting this, Videotron is still ...
Alticast said its engineering team developed “much of the critical software” for the X8, a Cisco Systems-made multi-room DVR for Canada's Videotron that is capable of recording eight programs at the same time. The X8 is a next-gen box for Videotron's ...
Innovation and excellence for the benefit of our customers will be the hallmark of the year 2014 at Videotron. This token of recognition shows that we have succeeded in setting ourselves apart through our focus on Customer Service, which will continue ...
MONTREAL — Quebec's dominant cable TV and Internet provider may have scooped up enough wireless capacity in the latest spectrum auction to take on Canada's three big carriers, but analysts say Videotron is more likely to partner with regional telecoms ...
Videotron is now one of the carriers to watch in Canada. They successfully purchased 700MHz spectrum across Canada to potentially claim its spot as the country's next big wireless player. Keeping up with competition and also leading, Videotron has ...
Videotron is now one of the carriers to watch in Canada. They successfully purchased 700MHz spectrum across Canada to potentially claim its spot as the country's next big wireless player. Keeping up with competition and also leading, Videotron has ...
Manon Brouillette, Videotron's President and COO, said, “For three years, Vidéotron pushes the boundaries to offer more to its customers and offer the best experience possible. With the strength of our mobile network, 500,000 residential and business ...
But the customer support person took the initiative of passing the suggestion in the official list and even added “because I think it's a great idea”. I wouldn't be surprised to see this soon. jackjiarocks. That is the difference of service right here ...
But there's one thing Videotron is hard to beat, its their Customer Service. It's always clear and polite (unlike Bell and Rogers) and barely no waiting time. Also this is a limited promotion, it ends on febuary 4th. After that, either they will end it ...
The recognition reflects Videotron's commitment to providing its customers with the best possible experience at all points of sale by offering peerless Customer Service, the support of dedicated employees and high-quality products and services, all ...
Videoteron, a Quebecor subsidiary present in around 16 of the province's regions, will provide members with free installation and 24/7 technical support, in addition to a telephony subscription discount plus unlimited calls between Videotron customers.
I talked to somebody to Customer Service on the phone, chatted online and then sent a twitter (no response yet) and no one knew if they had 4G or what LTE was. They also told me that 0.05$ /mb was the only thing for me if ever I went over my limit (6gig).
Customers can obtain the multi-room PVR feature by visiting www.videotron.com/residential/television/what-is-illico-tele, calling Customer Service at 1 88-VIDEOTRON, or visiting any Videotron retail location. (i) This function requires installation by ...
Good prices, bundles are great, student discount when I was student, good speeds for HSPA, LTE coming soon, perfect Customer Service … Only bad point is the coverage, which is pretty spotty when in rural areas. But I rarely go to rural areas anyway ...
... tips, tools and testimonials from successful Quebec entrepreneurs. The site provides information on four main themes: mobility for business people, business management, entrepreneurship and Videotron Business Solutions' expertise in Customer Service.
The aim is to economize on the capital required for the build but the companies will continue to compete on a retail level, retaining separate product offerings, Customer Service and billing systems. Also part of the agreement announced Wednesday is an ...
The site provides information on four main themes: mobility for business people, business management, entrepreneurship and Videotron Business Solutions' expertise in Customer Service. Videotron Business Solutions is a Québec company that provides ...
