Windstream customer service news

Find the latest Windstream news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Windstream SDNow Introduces SDN Orchestration into the Cloud, Data Centers


Windstream Business With Windstream SDNow, Windstream continues its push into wholesale and enterprise markets by targeting optical wave orchestration opportunities in the data center, and ultimately the cloud. SDN orchestration automates network ...

Windstream Brings SDN to Wavelengths


Windstream today unwrapped the first in a series of new service announcements built on the virtualization work it has been doing. This initial play, an SDN-orchestrated wavelength service, primarily targets wholesale customers linking data centers ...

Windstream Wholesale Expands Reach in Deal with Switch


Windstream is now offering its wholesale, long-haul fiber network access via Switch Connect, a portfolio of networking and business management systems and services hosted at Switch data center campuses in Las Vegas and Tahoe-Reno, Nevada and ...

Windstream Reports 1Q Net Loss of $111M


Windstream Holdings Inc. of Little Rock on Thursday reported a first-quarter net loss of $111 million, or a loss of 89 cents per share, compared to a loss of $232 million, or a loss of $2.52 cents per share, in the same quarter last year. The publicly ...

Windstream Fixed Wireless: Technology is Improving and Significance is Growing


Windstream reported quarterly financial results today and on a conference call with investors, company CEO Tony Thomas highlighted the growing importance of Windstream fixed wireless efforts. While fixed wireless is a relatively small contributor to ...

Ruidoso Windstream service interrupted for 18 hours


About 1,500 Windstream customers in the Ruidoso area lost long distance and internet service for part of Saturday and Sunday, because of a hardware failure in the network of a carrier partner. Scott Morris, media contract for Windstream, said the area ...

Windstream To Acquire Broadview For $227M To Boost Its SMB Unified Communications Offerings


Windstream said today it will acquire unified communications specialist Broadview Networks today for $227.5 million in cash. By Mark Haranas April 13, 2017, 04:13 PM EDT. Windstream has signed a definitive agreement to acquire Broadview Networks for ...

Windstream Beefs Up Unified Communications Portfolio with Broadview Acquisition


Just on the heels of closing its EarthLink acquisition, Windstream adds even more cloud and unified communications horsepower to its growing business services focus with an announced Broadview acquisition. Windstream has signed a definitive agreement ...

Windstream to acquire Broadview Networks


LITTLE ROCK, Ark. and RYE BROOK, N.Y., April 13, 2017 (GLOBE NEWSWIRE) -- Windstream Holdings, Inc. (NASDAQ:WIN) announced today that it has signed a definitive agreement to acquire Broadview Networks Holdings, Inc., in an all-cash transaction ...

$700 Million Southern Light Purchase Raises Uniti Non-Windstream Revenues to 30%


Uniti Group, the telecom real estate investment trust (REIT) that was spun out of Windstream Communications, said today that it plans to acquire Southern Light, operator of a fiber network serving tier two and three markets in the southeastern U.S. The ...

Synacor Broadens Windstream Deal


Synacor has expanded its relationship with Windstream in the form of a multi-year agreement to provide hosted email for the service provider. Financial terms were not announced, but the hosted agreement also includes email monetization via way of ...

Windstream CEO: We'll Pass on OTT, Focus on Broadband and Continue to Leverage Rural Markets


Windstream Windstream's heavily rural local service territory gives the company an advantage over other major local exchange carriers, said Windstream CEO Tony Thomas yesterday. In combination with Windstream broadband, which has seen substantial ...

Windstream, EarthLink Complete Merger


Windstream Holdings Inc. of Little Rock said Monday that it has completed its previously announced merger with EarthLink Holdings Corp. of Atlanta, after the both companies' shareholders approved the deal on Friday. The combined company will retain the ...

Regulators Approve Merger of Windstream, EarthLink


Windstream Holdings Inc. of Little Rock announced Tuesday that it has received all state and federal regulatory approvals required for its merger with EarthLink Holdings Corp. of Atlanta. The companies will hold special meetings with their respective ...

Windstream Targets Mid-Market With SD-WAN


Windstream today joined the industry push to offer SD-WAN services, choosing VeloCloud technology to underpin the service and targeting mid-market business customers that are ramping up their use of cloud-based business applications. (See Windstream ...

NFL’s Green Bay Packers choose Windstream to provide voice, data, and business continuity services


âWindstreamâs point-to-point fiber connection to our business offices will ensure that we have a highly reliable, fault-tolerant connection for our call center operations that also allows us to utilize Windstreamâs Direct Trunk Overflow (DTO) service ...

Windstream-EarthLink Merger Clears Antitrust Hurdle


The feds have given a clean antitrust review bill of health to the proposed $1.1 billion merger of ISPs Windstream and EarthLink. The deal was listed among those that had been granted early termination of their Hart-Scott-Rodino antitrust reviews ...

Windstream's Kinetic TV Blows into North Carolina


Pushing ahead with plans announced in August, Windstream this week said it has launched Kinetic TV, its IP-based pay TV offering, to more than 50,000 homes across 13 communities in North Carolina. RELATED: Windstream Merging with EarthLink.

Windstream Merging with EarthLink


Under the deal, EarthLink shareholders will receive 0.818 shares of Windstream common stock for each EarthLink share owned, representing a 13% premium to the average exchange ratio of 0.721x over the month ended Nov. 3, 2016, the most recent ...

Windstream, EarthLink announce telecom merger


ROCHESTER, N.Y. — Windstream Holdings Inc . and EarthLink Holdings Corp. have announced a $673 million all-stock deal that will bring the two companies together. "The combination with EarthLink further advances Windstream's strategy by creating a ...

Windstream, EarthLink Consider Merger to Better Confront Rivals


SAN FRANCISCO - Telecommunications firms Windstream Holdings Inc. of Little Rock and EarthLink Holdings Corp. of Atlanta are in talks to merge in an all-stock deal that would allow them to better compete against rivals, people familiar with the matter ...

Windstream to upgrade service in north Georgia


TOCCOA - Windstream Communications, which has been at the center of controversy about its service for months, says it is upgrading its system in parts of north Georgia to allow for higher-speed internet service. Windstream said this week that it is ...

Western Fiber Expansion Aims to Enhance Windstream Enterprise Strategy


Despite an increased emphasis on residential broadband over the last year or so, Windstream hasn't lost its focus on the enterprise market, as an announcement today about a western fiber transport network expansion illustrates. The Windstream ...

Windstream Announces Expansion of Long-Haul Network


Most Read. Heartland Bank, Stung in NY Bankruptcy, Enters Agreement With Federal Reserve 14 hours ago; Hot Springs Wants Bold Approach for Downtown 19 hours ago; Stock Worth $2.24M Buys Little River Bank 2 days ago; Alan Hope, Mikel Kullander Indicted ...

Windstream Energy awarded damages after Ontario cancels wind farm project


A company that planned a huge offshore wind farm in Lake Ontario says it has been awarded more than $25-million in damages, because the Ontario government cancelled its project. Windstream Energy LLC made the claim under NAFTA rules, saying that ...

Windstream Fixed Wireless Expansion Highlights Growing Competitive Realities


Fixed broadband wireless gained more traction today with Windstream's announcement that a Windstream fixed wireless service will be launched in 40 markets nationwide. The service is targeted to provide speeds of up to 275 Mbps bi-directionally and to ...

Windstream (WIN) Downgraded to Hold, Competition a Drag


On Oct 5, leading exchange carrier in the U.S., Windstream Holdings Inc. (WIN - Free Report) , was downgraded by a notch to a Zacks Rank #3 (Hold). The downgrade was a result of losses in the wireless industry, wholesale business and carrier transport ...

CFO: Windstream Broadband Upgrades Drove 5% ARPU Increase


Increases in the speeds that Windstream broadband services can support drove a 5% increase in average revenue per user (ARPU) among existing customers, said Windstream CFO Bob Gunderman yesterday. Gunderman made his comments at the ...

Notable Stocks Buzz: Windstream Holdings, Inc. (NASDAQ:WIN), Hain Celestial Group Inc (NASDAQ:HAIN), Vonage ...


... proprietary backoffice account administration platform Zeus; and customer support capabilities. The Company has successfully integrated multiple acquisitions and is focused on innovation to drive the future of cloud communications with its recently ...

At Rotary, CEO Tony Thomas Talks 10 Years of Windstream


Thomas said CS&L and Windstream stock plummeted in 2015 — Windstream's by 60 percent. Investors were panicked, but Thomas said he believed all would be okay because the company was "doing all the right things" by focusing on Customer Service.

Windstream to Bring Kinetic TV to Parts of North Carolina


Windstream has submitted a formal bid for a cable TV franchise agreement that will pave the way for the company to offer its IP-based Kinetic TV service to about 50,000 homes spanning 13 communities in North Carolina. The bid with the North Carolina ...

Windstream alternative coming to Jefferson?


Comcast has one of the worst Customer Service reputations of any company in the USA. Be careful what you wish for. #3.1.1 Comcast was awful on 08/27/16 at 03:04 PM [Reply]. I agree! I have had ComCast in several places throughout the US, and I have had ...

Windstream Loses 16200 Broadband Customers, Promises Upgrades


Windstream says the company lost another 16,200 net broadband customers as users flee a network criticized for years for failing to provide next-generation broadband speeds. According to Windstream's latest earnings report, the company lost not only ...

Windstream Broadband: “Almost Half” of Customers Now Can Get 25 Mbps or Faster


Windstream clearly is serious about upgrading its broadband network infrastructure. A Windstream broadband progress report issued yesterday reveals that the company made substantial progress in boosting network speeds since it last provided an update ...

Nicklas Steps Down as Windstream CTO


Telecom industry veteran Randy Nicklas has left Windstream, where he was CTO, and is being replaced by a trio of executives. Nicklas, who previously served as CTO of XO Communications Inc. , came to Windstream Communications Inc. (Nasdaq: WIN) to lead ...

Windstream Launches Cloud Connect


LITTLE ROCK, Ark., June 28, 2016 (GLOBE NEWSWIRE) — Windstream (NASDAQ:WIN), a leading provider of advanced network communications, is making it easier for companies to access the cloud and use it as a foundational element of their IT strategy ...

2 Tech Stocks to Watch: Windstream Holdings, Inc. (WIN), Zendesk Inc (ZEN)


Windstream Holdings, Inc. (NASDAQ:WIN) surged 1.90% Friday and closed at $8.58. The company's market capitalization is at $826.12 Million with an average trading volume of 2.11 Million. The total number of Outstanding Shares Held by the company are ...

Windstream Lights Up Kinetic TV in Sugar Land


Windstream said it has moved ahead with the launch of its IP-delivered Kinetic TV service in Sugar Land, Texas, where it faces off with incumbent MSO Comcast. Windstream, which offers the service there to more than 30,000 homes in there, announced ...

Windstream debuts 1G internet in Lincoln


Windstream said Monday its 1-gigabit Internet service is now available to a small number of Lincoln customers. prev. next. Windstream has beaten Allo to the punch on 1-gigabit Internet service. The telecommunications company that is the main landline ...

Windstream launches one-gigabit Internet service in Lexington


Windstream announced Monday that it is launching one-gigabit Internet service in Lexington, as Windstream and Time Warner continue to battle for area customers. In a news release, Windstream said it was the first provider to bring the service to ...

Windstream promises improvements; US Rep. Doug Collins calls it 'more of the same'


“This isn't simply an issue of poor Customer Service,” Collins said. “Windstream can establish all the hotline phone numbers they want, but until they take their responsibility to rural communities seriously, I will continue to hold them accountable ...

Windstream Posts Earnings in Q4, Revenues Miss the Mark


Windstream Holdings Inc. (WIN - Free Report) reported mixed financial results in the fourth quarter of 2015. In the reported quarter, the company posted net income in contrast to the Zacks Consensus Estimate of a net loss. However, revenues missed the ...

Windstream complaints draw ire of congressman


Brenda Twitty, in a letter to Windstream shared with The Times, wrote “I am terribly disappointed in the quality and consistency of phone, internet and cable service, and the lack of honest communication between service technicians and Customer Service ...

Canada faces $568-million NAFTA claim by Windstream Energy


A panel of international arbitrators is beginning a hearing Monday into a massive NAFTA claim by a company that says its planned offshore wind energy project in Lake Ontario was unfairly cancelled. Windstream Energy LLC is asking for damages of up to ...

Windstream Appoints Jeannie H. Diefenderfer, Larry Laque to Board of Directors


Prior to joining Discovery, Laque served in various leadership positions in network planning, operations and Customer Service at MCI Communications Corporation. Laque also serves on the board of Shepherd's Table, a Silver Spring-based nonprofit ...

Debbie Northington Hired as New Windstream VP (Movers & Shakers)


Debbie Northington has been hired by Windstream Holdings Inc. in Little Rock as vice president of human resources. Northington, formerly the vice president of marketing for Northington Investment Group in Little Rock, will head the company's leadership ...

Windstream Cuts Off SMB Customers; Partners Picking Up The Pieces


Windstream's partners describe how the change has impacted their businesses after telecom provider Windstream abruptly cut off sub-$1,500 SMB customers. By Gina Narcisi February 08, 2016, 07:08 PM EST. Telecommunications provider Windstream is ...

Windstream Moves on Kinetic TV Expansion


Windstream has announced plans to launch Kinetic TV, its new IP-based TV service, to more than 30,000 homes in Sugar Land, Texas, where it will tangle with incumbent cable operator Comcast. Windstream plans to launch the service in the affluent Houston ...

Sarah Day Moves Up to Consumer & Small Business President at Windstream (Movers & Shakers)


Sarah Day has been promoted to president of consumer and small business by Windstream Holdings Inc. of Little Rock. Day joined the company in 2008 and was senior vice president of consumer and small business marketing and customer care before ...

Windstream Completes Sale of Data Center Assets to TierPoint


NewswireToday - /newswire/ - Little Rock, AR, United States, 2015/12/18 - Transaction Includes Strategic Partnership to Serve Enterprise Customers - TierPointw.com / Windstream.com. NASDAQ: WIN ...

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