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I was sent an email from the Radisson to comment on my recent stay and what is needed to improve any sistuations at the Radisson. On August 1-3, my family had our 100th reunion at the Radisson. When I checked in on Aug.1,2008 it took 4 rooms to get me right.1.The Radisson should always know who is staying in the Hotel.2. When reservations are made 2 months in advance there should be no problems with checking in. 3. Always make sure that the employee's no how to correct a problem.4.When checking out do not ask for credit card again when you have given to the clerk when checking in.5.When the customer give you the room that they are checking out of , match them to whatever and however they checked in. When I checked out I gave Michelle my name and she checked me out in another name and my card was charged twice for two different rooms when I only had one room.


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