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Alltel is the worst company I have ever had to deal with. Our bill is a surprise every single month. I've been trying to switch out my phones because mine's super crappy, and first I couldn't because my phone was (and I'm quoting their technician here) "Old as sh**". Today I call to change to a newer phone and they tell me that because I'm in "in sprint's service area and not theirs" they can't do it, and now my old phone isn't working either! So here I am stuck with no phone, unable to get a hold of the agency on either phone line. Stupid freaking idiots man. I've had them charge me for calls to Egypt, charge me random roaming, charge me to change my plan, charge me for stuff I didn't buy (FOR MONTHS!). Not to mention they are rude and disrespectful every time I call them. I would ditch them but there's nothing else in this area.


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