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Very , very poor service in the bank & especially over the phone!!i called to ask about credit limit change for my son who has an extension of mine..after answering to several questions, he was very impatient & was raising his voice already! If we ask questions, that means we dont know the answers that's why u are there! But he made me feel like Im stupid & ignorant with the way he talked to me(" i already answered your question, what part of it do u not understand??).. I asked him too," how do we do that( referring to the process of changing the account) , abd he answered in a SARCASTIC voice," on the phone?!"...... I have a lot of investments in this bank so u should value us, your customers!!! I wish I got the name of this guy so he can be fired!! Shame on you!! To anyone who from TD visa who can read this, re-play the call I made an hour ago. Today is Nov. 2,2012 at 8:37 pm. That guy should be fired!!!

Belinda


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